ISO 9000:2000 quality management standard: experience in the state of Qatar

Al-Khalifa, Khalifa N.; Mohamed, Tamer A.; Al-Salem, Mohammed

doi:10.1504/ijpqm.2008.019761

Cited by 9 publications

(1 citation statement)

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“…Magd (2008) showed that the impact of ISO 9001 is giving an opportunity to a high quality assurance system that guide to high of excellence in organization performance. Al Khalifa et al (2008) covered all types of companies in Qatar and describing the barriers, motives, benefits, difficulties and implementation success factor of different organizations in Qatar. Al Turki and Faris (2010) found a positive impact in Malaysian companies that have ISO 9001 certification to gain customer confidence in their products.…”

Section: Literature Reviewmentioning

confidence: 99%

The Impact of ISO 9001 Certification Audit on Oil and Gas Organizations’ Performance in Qatar

Hamza

Alenazi

2013

EMR

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Quality Auditing is a systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled. The purpose of this paper is to find out the impact of ISO 9001 certification audit on oil and gas companies' performance in Qatar. More than 100 oil and gas companies have been certified ISO 9001. Therefore, it is necessary to study and analyze the impact of that certification on their performance. Survey study has been done by distributing a questionnaire by e-mail or by handing it personally to most of the certified oil and gas companies in Qatar. The response rate was 33.6% of surveyed companies. The statistical operations with the results of analytical study have been done to achieve the goal and objectives of the research. Finally, ISO 9001 certification audit is found to have a positive effect on oil and gas companies' performance in Qatar.

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Section: Literature Reviewmentioning

confidence: 99%

The Impact of ISO 9001 Certification Audit on Oil and Gas Organizations’ Performance in Qatar

Hamza

Alenazi

2013

EMR

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Implementation barriers of ISO 9000 within the Malaysian local government

Abdullah

Razak

Hanafi

et al. 2013

Int J Qual & Reliability Mgmt

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PurposeThe purpose of this study is to explore the main barriers of ISO 9000 implementation in local government (LG) organizations. In addition to this, this study also determines whether these barriers are different between the various types of LG organizations or otherwise.Design/methodology/approachBased on previous studies and research, related and relevant information had been gathered in order to develop the questionnaire form used in this research to ensure adequacy and accuracy of the survey tool content. The main content of the questionnaire focuses on statements that relate to the barriers which normally occur in implementing ISO 9000. The data that was garnered from this survey was then analysed using quantitative methods in line with answering the related research questions.FindingsDescriptive statistical analysis shows that, in total, there are five main barriers and two additional barriers that have been faced by LG organizations in implementing ISO 9000. Five of these barriers are the common barriers as frequently discussed in previous studies, while the remaining two main barriers are new findings that were discovered through this study. The non‐parametric analysis results also indicate that from the seven discovered barriers, only four have differences based on the types of LG organizations.Research limitations/implicationsThe top management of LG organizations must realize that the implementation of ISO 9000 in their organizations has been certainly hindered by several barriers. Therefore, certain specific measures must be undertaken to ensure that these obstacles may be overcome and subsequently enable a LG organization to meet the target of acquiring accreditation within a shorter period of time. This will in turn facilitate more LG organizations to achieve this certification in line with the aim of the government.Originality/valueThis paper has discovered the specific main barriers that obstruct ISO implementation in Malaysian LG organizations. The findings of this study indicate that these main barriers constitute obstacles that have been previously discussed as well as new hindrances which have yet to be explored in detail. This study could also be used to further expand research regarding the ISO 9000 subject matter, specifically within the context of the public sector which is relatively scarcely researched especially in Malaysia.

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Adoption of industry-specific quality management system standards: determinants for auto component firms in India

Singh

2010

IJPQM

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Leading international buyer-firms stipulate advanced quality management system (QMS) standards. The industry/sector-specific QMS standards have been developed beyond the ISO-9000 for certain sectors where the quality issues are critical. These standards seem to play a quality signalling function. However, the adoption of industry-specific QMS Standards has been hardly analysed at firm-level. This study explores the inter-firm variations in holding the 'automotive industry specific harmonised QMS standard' ISO/TS-16949 accredit for 466 auto component producers in India. Alternatively, we examine the holding of 'ISO/TS-16949 and/or (earlier widely accepted) QS-9000' accredit(s) in terms of the firm-specific variables. The logistic regressions indicate considerably higher probabilities for bigger and pure-technical collaboration enterprises. For holding the ISO/TS-16949 Accredit, also the foreign financial collaboration has a favourable influence on SMEs; however, overall the foreign ownership, even the majority foreign equity, has negligible impact on large firms. We suggest preparatory cum financial assistance for the ISO/TS-16949 certification.

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ISO 9000:2000 quality management standard: experience in the state of Qatar

Cited by 9 publications

References 0 publications

The Impact of ISO 9001 Certification Audit on Oil and Gas Organizations’ Performance in Qatar

The Impact of ISO 9001 Certification Audit on Oil and Gas Organizations’ Performance in Qatar

Implementation barriers of ISO 9000 within the Malaysian local government

Adoption of industry-specific quality management system standards: determinants for auto component firms in India

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