2019
DOI: 10.26533/jmd.v2i2.369
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Kehebatan Situs Belanja Daring dalam Mempengaruhi Emosi dan Kepercayaan Pembeli

Abstract: Hampir semua generasi muda khususnya generasi Y (Gen Y) di Indonesia saat ini telah mengenal dan melakukan pembelian barang dan jasa secara daring (online). Hal ini tak lepas dari kemampuan situs belanja daring untuk menarik konsumen melalui berbagai promosi dan iklannya yang menjanjikan berbagai kelebihan belanja daring dibanding belanja secara konvensional, sehingga mampu menggugah emosi konsumen. Penelitian ini bertujuan untuk menguji faktor emosi (X1) dan kepercayaan (X2) terhadap orientasi belanja daring … Show more

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Cited by 3 publications
(2 citation statements)
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“…Hedonic browsing behavior (HDBW) is mainly driven by customers cognition and emotion (Alvarez-Milán, Felix, Rauschnabel, & Hinsch, 2018). This finding explains why customers tend to browse hedonically when they are in a good mood (Harris, 2019), and the firm's promotional strategy such as coupons, discounts, cashback, bundling, and rebates successfully intrigued them to browse (Liu, Zhang, Huang, Zhang, & Zhao, 2020). Aligned with Hypothesis 2 and Hypothesis 3, Hypothesis 7 explains that hedonic browsing behavior (HDBW) is significantly influence online impulsive buying behavior (IMPB).…”
Section: Research Findingmentioning
confidence: 80%
“…Hedonic browsing behavior (HDBW) is mainly driven by customers cognition and emotion (Alvarez-Milán, Felix, Rauschnabel, & Hinsch, 2018). This finding explains why customers tend to browse hedonically when they are in a good mood (Harris, 2019), and the firm's promotional strategy such as coupons, discounts, cashback, bundling, and rebates successfully intrigued them to browse (Liu, Zhang, Huang, Zhang, & Zhao, 2020). Aligned with Hypothesis 2 and Hypothesis 3, Hypothesis 7 explains that hedonic browsing behavior (HDBW) is significantly influence online impulsive buying behavior (IMPB).…”
Section: Research Findingmentioning
confidence: 80%
“…Due to generational differences, each generation has a different view, experience, and response to changes in the world, especially the current economic problems (Stack, 2018). The younger generation is the most sensitive to technology development in their activities, including purchasing goods and services (Harris, 2019). Although millennials have good education, knowledge, skills, and experience, Generation Z has those better than millennials (Kristina, Venny, Vironika, & Sundiman, 2019).…”
Section: Figure 1 the Results Of Pwc Surveymentioning
confidence: 99%