L’intensification du travail, et l’intensification des changements dans le travail : quels enjeux pour les travailleurs expérimentés ?

Volkoff, Serge; Delgoulet, Catherine

doi:10.1016/j.pto.2018.09.002

Cited by 16 publications

(5 citation statements)

References 28 publications

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“…Na Europa, e sobretudo após a definição da Diretiva "Tempo de Trabalho", em 1993, e das suas subsequentes revisões (em 2000 e 2003), verifica-se uma diminuição do número de horas de trabalho, mas, em paralelo, assiste-se cada vez mais à diversificação dos mecanismos que ditam a sua intensificação 1,2,3 .Um certo recuo do que então era norma tem, de facto, ganho protagonismo com os horários ditos "atípicos" 4 . A implementação destes horários adquire maior expressão, nos últimos anos, como o indicam os dados mais recentes dos inquéritos europeus sobre condições de trabalho 5,6 .…”

Section: O Recurso Normalizado a Horários Atípicosunclassified

Reconfiguração do horário de trabalho para turnos de 12h: que impactos na saúde?

Cunha

Silva²,

Santos³

et al. 2019

TEMPUS

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Num contexto normativo que amplia a margem para configuração de horários de trabalho ao abrigo de um “regime de adaptabilidade”, acentua-se o debate sobre os turnos de 12h, em virtude de uma conjuntura que mobiliza mais trabalhadores para tais horários, bem como das evidências de impactos na saúde. A partir da análise da mudança de um horário 3x8h para 2x12h numa empresa portuguesa, este estudo explora os fatores e condições considerados de risco agravado em jornadas de 12h. Os resultados revelam que os trabalhadores, no confronto com os constrangimentos do trabalho nestes horários, constroem estratégias de preservação de si e do coletivo, ainda que estas estratégias comportem custos para a saúde. A ponderação (no imediato e a longo prazo) que cada trabalhador faz sobre a sustentabilidade do trabalho em 12h convoca, simultaneamente, para debate: as especificidades do conteúdo de trabalho, a fase do percurso profissional e as suas exigências concretas, e os imperativos de conciliação com a vida fora do trabalho.

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Section: O Recurso Normalizado a Horários Atípicosunclassified

Reconfiguração do horário de trabalho para turnos de 12h: que impactos na saúde?

Cunha

Silva²,

Santos³

et al. 2019

TEMPUS

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“…Indeed, ICTs have brought innovations to the organizational world as well as raising concerns about their negative effects on the lives of individuals and organizations (Bohnsack et al, 2022). This damage to workers’ health is reflected most often in forms of work intensification, which refers both to the acceleration of the pace of work (intensity), the amplification, as well as the simultaneity of the tasks to be performed (density) and the reduction of room for maneuver (Volkoff, & Delgoulet, 2019). All of which results in quantitative overload (number of things to do relative to the time available) because of the excess of information to be processed and the multiple interruptions (Dupuis et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

The Impact of Information and Communication Technologies on Job Demands and Job Control

Medzo-M’engone,

Bobillier Chaumon,

Préau

et al. 2023

European Journal of Psychology Open

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Introduction: Using the job demands control support (JDCS) model, we examined the impact of introducing information and communication technologies (ICTs) on the working conditions of civil servants in a major public institution in Gabon. We hypothesized that perceived ICT usability moderates the temporal beneficial/detrimental (dis)continuity of job demands and job control before and after their introduction. For exploratory and complementary purposes, we also investigated changes in social support. Methods: To this end, we conducted a quantitative two-wave longitudinal study of 162 civil servants, with measures before and after the introduction of ICTs for one subsample, and compared them to another subsample for which ICTs had not already been introduced (control group). Results: At baseline (T1), the two subsamples were similar regarding JDCS variables; at follow-up (T2), civil servants without ICTs reported, on average, a slight increase in job demand and a strong decrease in job control, whereas civil servants with newly introduced ICTs reported unchanged levels of job demand and job control. Similar observations, albeit of a lesser magnitude, occurred for social support. The analyses revealed that perceived usability marginally moderated the temporal stability of job control, whereas high job control at T1 favored similarly high job control at T2 only when ICTs were perceived as very highly usable. Discussion and Conclusion: The discussion addresses the possible existence of a downward social comparison effect for civil servants without ICTs, suggests the likely role of coping strategies to explain the mixed results, examines the study contributions and limitations, and delineates practical implications.

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“…Even so, researchers in the field of work psychology and activity-centered ergonomics [20,[35][36][37] include other indicators of work intensification related to effort demands and level of pressure that workers feel during their work. Thus, in this paper, our focus on the work intensification captures both the workload in a fixed time and the temporal constraints (e.g., time pressure) experienced to perform that work [19].…”

Section: Introduction 26mentioning

confidence: 99%

“…Several debates about the sources of work intensification have been guiding the speech towards a macro level of analysis, such as the companies' competitiveness, flexible working practices, or the new production methods with intense technology use [38,39]. Over the last few years, however, more attention has been paid to the factors placed at a micro level of analysis, that is, at the level of the real work situations and the rhythm of the changes at work [18,20,40,41].…”

Section: Introduction 26mentioning

confidence: 99%

Work intensification in the road transport industry: An approach to new working scenarios with automated vehicles

Cunha

Barros

Baylina

et al. 2021

WOR

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BACKGROUND: The deployment of automated vehicles is causing transport systems to undergo a transition period. Notwithstanding such technology advancements, the work activity in road transport remains severe in terms of working conditions, given an ever-increasing work intensification scenario. OBJECTIVE: To analyze the drivers’ point of view over factors that determine the intensification of their work, to take preventive measures for future working conditions with automated vehicles. METHODS: A sample of 336 Portuguese professional drivers answered the Health and Work Survey. RESULTS: Work at an intense pace (70.6%) or working beyond the assigned timetable (68.5%) were reported as conditions that may induce work intensification. The need to follow production norms/meet strict deadlines or feeling exploited at work doubles the risk of musculoskeletal disorders. Moreover, dealing with tense situations with the public, exposure to constant interruptions, and once again feeling exploited at work, are risk factors that increase, at least, four times as much the perception of generalized discouragement, anxiety, or irritability. CONCLUSIONS: The recommendations that emerge from our findings aim at ensuring that automation does not end up becoming a new source of work intensification.

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L’intensification du travail, et l’intensification des changements dans le travail : quels enjeux pour les travailleurs expérimentés ?

Cited by 16 publications

References 28 publications

Reconfiguração do horário de trabalho para turnos de 12h: que impactos na saúde?

Reconfiguração do horário de trabalho para turnos de 12h: que impactos na saúde?

The Impact of Information and Communication Technologies on Job Demands and Job Control

Work intensification in the road transport industry: An approach to new working scenarios with automated vehicles

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