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In this article, including a state of the art on Public Service Motivation (PSM) and its relationships to Affective Organizational Commitment (AOC), the interface of PSM with Organizational Behavior constructs is analyzed. Data has been collected in the context of French local authorities at two points in time within one year (N1=1152, N2=81). AOC and Intention to Quit Employer (IQE) at T2 are related to several antecedent variables at T1 (Intrinsic Motivation, Perceived Superior Support, Latent Conflicts and Exhaustion) but not to PSM. The hypothesis of a causal relation between PSM and positive effects is not validated. The data does not support the idea that PSM influences commitment to, or turnover in, the organization. The influence of Age and civil service grade levels (Class) in IQE is confirmed. The analysis indicates that Exhaustion and Perceived Superior Support are strongly related to IQE, which should encourage scholars and HRM professionals to enable superiors to provide support to their employees. Keywords: public service motivation, organizational commitment, intention to quit, perceived superior support Public Service Motivation and its relationships to Organizational Behavior Perry and Wise's first definition for PSM (1990) positions the concept in a wider sense as an attitude vis-à-vis society and others and not vis-à-vis work and the organization. Each of Perry's four dimensions of PSM (Attraction to public policy making; Commitment to public interest/civic duty; Compassion; Self-sacrifice) fall under at least one of the three categories of motive according to Knoke and Wright-Isak (1982): rational, normative and affective. The "motives" indicate the need an individual is seeking to satisfy: rational motives produce actions founded on maximizing individual usefulness, normative needs result in efforts to conform to valued norms such as altruism or loyalty and affective needs can arouse emotional responses triggered by the social context.As mentioned above, the first definition for PSM (Perry and Wise, 1990) as "the individual predisposition to respond to motives brought to bear primarily, if not uniquely, by institutions and public organizations" positions the concept in a wider sense as an attitude vis-à-vis society and others and not vis-à-vis work and the organization. In an attempt to unify the various work undertaken in this field, Hondeghem and Vandenabeele (2005, p. 466) proposed a definition of PSM as the "conviction, values and attitudes that go beyond personal interests, or that of the organization, to take into account a greater political entity and that, in public interaction, results in motivation to have a particular behavior".
In this article, including a state of the art on Public Service Motivation (PSM) and its relationships to Affective Organizational Commitment (AOC), the interface of PSM with Organizational Behavior constructs is analyzed. Data has been collected in the context of French local authorities at two points in time within one year (N1=1152, N2=81). AOC and Intention to Quit Employer (IQE) at T2 are related to several antecedent variables at T1 (Intrinsic Motivation, Perceived Superior Support, Latent Conflicts and Exhaustion) but not to PSM. The hypothesis of a causal relation between PSM and positive effects is not validated. The data does not support the idea that PSM influences commitment to, or turnover in, the organization. The influence of Age and civil service grade levels (Class) in IQE is confirmed. The analysis indicates that Exhaustion and Perceived Superior Support are strongly related to IQE, which should encourage scholars and HRM professionals to enable superiors to provide support to their employees. Keywords: public service motivation, organizational commitment, intention to quit, perceived superior support Public Service Motivation and its relationships to Organizational Behavior Perry and Wise's first definition for PSM (1990) positions the concept in a wider sense as an attitude vis-à-vis society and others and not vis-à-vis work and the organization. Each of Perry's four dimensions of PSM (Attraction to public policy making; Commitment to public interest/civic duty; Compassion; Self-sacrifice) fall under at least one of the three categories of motive according to Knoke and Wright-Isak (1982): rational, normative and affective. The "motives" indicate the need an individual is seeking to satisfy: rational motives produce actions founded on maximizing individual usefulness, normative needs result in efforts to conform to valued norms such as altruism or loyalty and affective needs can arouse emotional responses triggered by the social context.As mentioned above, the first definition for PSM (Perry and Wise, 1990) as "the individual predisposition to respond to motives brought to bear primarily, if not uniquely, by institutions and public organizations" positions the concept in a wider sense as an attitude vis-à-vis society and others and not vis-à-vis work and the organization. In an attempt to unify the various work undertaken in this field, Hondeghem and Vandenabeele (2005, p. 466) proposed a definition of PSM as the "conviction, values and attitudes that go beyond personal interests, or that of the organization, to take into account a greater political entity and that, in public interaction, results in motivation to have a particular behavior".
Les travaux sur la motivation et l’implication des agents publics se sont particulièrement développés en lien avec l’identification du concept de motivation de service public (MSP) apparu dans les années 1990 aux États-Unis. Si les valeurs semblent particulièrement imprégner le service public français, peu de travaux empiriques menés dans le contexte hexagonal permettent d’identifier le rôle de l’adéquation des valeurs entre motivation et implication au travail. À partir d’une méthodologie mixte, nous analysons l’adéquation des valeurs chez les managers publics. Notre travail contribue à la littérature existante en apportant à la fois un éclairage sur le rôle des valeurs dans la relation au supérieur hiérarchique, sur la nature de ces valeurs et l’origine de celles-ci. Également, notre travail réaffirme l’importance des valeurs – porteuses de sens pour les travailleurs, et témoigne du rôle de l’adéquation des valeurs dans la compréhension du comportement des individus.
Les organisations publiques contemporaines subissent aujourd’hui de nombreuses transformations, parfois lourdes de conséquences pour les agents publics. Le contrat psychologique (modélisation de la relation d’emploi) qui lie l’agent à son organisation en est bousculé. Cet article se propose d’examiner les processus en jeu afin de comprendre ces changements tout en préservant la santé des agents. Il ambitionne d’apporter des éléments de compréhension du lien existant entre rupture, violation du contrat psychologique et mal-être au travail dans le contexte des organisations publiques. Cette recherche-intervention examine ainsi les processus par lesquels la rupture du contrat psychologique débouche sur du mal-être, en lien avec des atteintes aux ressources. Cette analyse est réalisée dans le contexte d’un service public en direction des personnes âgées et des personnes handicapées ayant fait l’objet d’une recherche-intervention d’une durée d’une année complète. Ce contexte (les métiers du social) nous permet d’interroger à la fois un contrat psychologique tourné vers le service au public et des contraintes classiques comme l’augmentation de la charge de travail ou la raréfaction des moyens. Nos résultats montrent l’importance du collectif dans le processus de reconstruction des ressources mais également que la violation du contrat psychologique correspond à une atteinte à des ressources fondamentales qui constituent le cœur de ce contrat. La démarche de cette recherche révèle la pertinence de la méthodologie de recherche-intervention dans le développement de connaissances dans le domaine de la santé au travail.
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