Life Insurance Industry Agent’s Attrition: A Game Changer for Insurance Business

Roy, Neha Chhabra; Roy, Namita

doi:10.1177/0972150919861452

Cited by 7 publications

(2 citation statements)

References 7 publications

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“…Further, they hesitate to contribute such premiums to an organisation and individuals unfamiliar with them and have no relationship with them due to trust issues [ 79 ]. Lack of trust among individuals in the institutions or schemes offering insurance services results in low demand or minute response in contributions because premiums are paid in advance and benefits are received in the future [ 54 , 76 , 99 ]. Nonetheless, firm trust in service delivery increases individuals’ response to willingly pay and participate in health insurance regardless of its prevailing conditions [ 11 , 49 ].…”

Section: Literature Reviewmentioning

confidence: 99%

Mediation effect of trust on willingness to pay for health insurance among co-operative members in Tanzania

2023

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This study analysed co-operative members’ willingness to pay (WTP) for health insurance. The social capital theory was adopted to analyse the mediation role of trust issues on other variables determining co-operative members’ WTP for health insurance. A single Contingent Valuation Method (CVM) was used to elicit and estimate the amount co-operative members that were willing to pay for health insurance. The Partial Least Square Structural Equation Modelling (PLS-SEM) was used to analyse variables affecting co-operative members’ WTP for health insurance. Findings indicated that most co-operative members were willing to pay for health insurance. Further, except for price, trust issues fully and partially mediate quality attributes and access criteria, respectively, when it comes to WTP for health insurance. Firm trust is required among co-operators, management, health insurers, and health facilities in order to increase WTP for health insurance among co-operative members.

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Section: Literature Reviewmentioning

confidence: 99%

Mediation effect of trust on willingness to pay for health insurance among co-operative members in Tanzania

2023

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“…As a result, the authors believed that stakeholders in HEP strive to maximize pull impacts and minimize push impacts in order to achieve sustainability. Additionally, push and pull classification can assist HEP stakeholders with project-specific pain points and promising areas (Roy Chhabra and Vishwanathan, 2018; Roy and Roy, 2020a).…”

Section: Literature Reviewmentioning

confidence: 99%

Sustainable hydroelectric power project planning under socio-economic and environmental concerns using Index based approach

Roy

Roy²

2022

BEPAM

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PurposeThis study aims to identify and gauge the sustainability indicators (SUSIs) for sustainable Hydroelectric Power (HEP) project development. It examines major SUSIs under the social, economic and environmental (SEE) fronts and categorizes them under push and pull impacts which helps to identify challenges and opportunities associated with projects. Additionally, the study calculates an empirical sustainability index (SI) to assess the sustainability level of HEP. Finally, the study suggests mitigation measures across stakeholders, which will optimize government/developer/investor investments.Design/methodology/approachThis paper examines the interaction of sustainable HEP development with SUSIs using Uttarakhand as a study area. Additionally, SI has been developed quantitatively. For the indicator classification, the authors conducted a literature review and secondary survey of all affected parties, including investors, developers, NGOs and villagers. The fuzzy logic theory (FLT) is used to determine the SI of the study area and classify projects in their level of sustainability. On the basis of expert opinion and literature review, mitigation measures are proposed across stakeholders.FindingsThe authors found that there is a mixed effect of SUSIs on HEP development across various projects in Uttarakhand. Furthermore, the authors suggest that index-based assessment and planned collaboration play a significant role in sustainable HEP development. Mitigation measures should be suggested to all affected stakeholders based on specific project issues, i.e. collaborations, training, public awareness campaigns, and initiatives by the government that would improve sustainability conditions.Research limitations/implicationsIn addition to supporting the ongoing and upcoming initiatives launched by the Government of India, including the Green Energy Corridor, independent power producers (IPPs); and the India-Renewable Resources Development Project with IDA and participates in Net zero target.Practical implicationsThe structured, sustainable HEP planning suggested in the study will help to conserve society, economy, save resources and in parallel reduce the cost and time of developers and policymakers. This will also help to improve the socioeconomic status of the villagers and prolong the life of the project.Originality/valueThe innovative SI-based push-pull approach identifies a sustainable HEP project planning.

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Examining the linkages between employee brand love, affective commitment, positive word-of-mouth, and turnover intentions: A social identity theory perspective

Mittal¹,

Gupta²,

Mottiani³

2022

IIMB Management Review

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Life Insurance Industry Agent’s Attrition: A Game Changer for Insurance Business

Cited by 7 publications

References 7 publications

Mediation effect of trust on willingness to pay for health insurance among co-operative members in Tanzania

Mediation effect of trust on willingness to pay for health insurance among co-operative members in Tanzania

Sustainable hydroelectric power project planning under socio-economic and environmental concerns using Index based approach

Examining the linkages between employee brand love, affective commitment, positive word-of-mouth, and turnover intentions: A social identity theory perspective

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