“…In the literature, three categories of factors are highlighted: internal (management support, company structure, research, physical conditions, and receptiveness), external (regulatory environment, business partner), and technological (technology context, degree of innovation, and workspace) (Correia Simões et al, 2020 ). Besides the delicate coexistence of operational efficiency and safety requirements, another possible issue, as suggested by Bauer et al ( 2016 ), because of the novelty of co-bot technology, is that old models assessing efficiency and profitability fail to give a proper cost–benefit analysis, and these are not usually carried out by companies. Furthermore, some dimensions, such as ergonomics, stress, flexibility, and relationship data, are difficult to be measured and quantified.…”