“…Although their limited design knowledge may have drawn them too quickly and too frequently into depth-first explorations of potential design solutions (Ball, Evans, Dennis, & Ormerod, 1997), we have no reason to assume that they were any less proficient than experienced designers in supporting each other during these depth-first forays. As Wolvin and Coakley pointed out some time ago, definitions of listening competence need to be extended to include attitudes as well as specific skills and competencies, and observed that positive listening is an active, rather than a passive, attitude in which both listener and speaker share the responsibility for successful communication (Wolvin & Coakley, 1994). Participatory listening appears therefore to be a deep-seated attitude towards participation in intellectual teamwork.…”