&lt;p&gt;The Awareness of Violence Reporting System Among Healthcare Providers and the Impact of New Ministry of Health Violence Penalties in Saudi Arabia&lt;/p&gt;

Towhari, Aisha A; Bugis, Bussma Ahmed

doi:10.2147/rmhp.s258106

Cited by 17 publications

(19 citation statements)

References 27 publications

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“…Finally, nurses and physicians highlighted that the relationships with other colleagues were influenced after the episode of verbal abuse. This finding, similar to other studies, concluded that verbal violence has a negative impact on working conditions affecting patient care, causing absenteeism, reduced efficiency, and resignations [28,30].…”

Section: Discussionsupporting

confidence: 91%

“…Violent verbal behavior was much more stressful for nurses compared to physicians, probably due to the fact that such incidences are more frequent for them. The most common and serious forms of verbal abuse were accusing, blaming and judging, and criticizing, a finding which is in accordance with other studies [7,28]. On the contrary, a study by Manderino and Berkey found that the most frequent and stressful types of verbal abuse encountered by perioperative nurses were abusive, angry behavior [27].…”

Section: Discussionsupporting

confidence: 86%

“…As far as the management of the episode of verbal abuse, both physicians and nurses attempted to resolve the possible misunderstanding by trying to put the situation in perspective. Other researchers also displayed that nurses choose to cope with verbal violence with a positive attitude, using their higher work experience, and ability to adapt to the special operating room circumstances [28,29].…”

Section: Discussionmentioning

confidence: 99%

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Verbal Abuse in the Operating Room: A Survey of Three General Hospitals in the Peloponnese Region

Saridi¹,

Toska²,

Latsou³

et al. 2021

Cureus

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BackgroundThe operating room is a special place in a hospital structure, which has a very high psychological load and many moments of tension, often leading to difficulties in communication between the health professionals involved, as well as cases of verbal and physical violence. PurposeThe purpose of the study was to investigate the existence of verbal violence in the operating rooms of three general hospitals in the Peloponnese region of Greece. MethodsA cross-sectional survey was conducted of health professionals (physicians and nurses) employed in the operating rooms of three general hospitals in the Peloponnese region. For the data collection, the Verbal Abuse Scale questionnaire (VAS) was used. A total number of 80 questionnaires were self-completed and collected. The statistical analysis was performed with the SPSS Statistics software v.25 (IBM Corp., Armonk, NY). ResultsRegarding the frequency of verbal violence faced by health professionals, 36.8% of physicians stated that they experience verbal violence once a year whereas more than 20% of nurses reported that such incidents occur more than once a month (p=0.148). For the physicians, the abuser was usually their supervisor, while for the nurses, a physician. The majority of physicians stated that they felt mainly anger (2.94 ± 1.35), disgust (2.58 ± 1.54), and sadness/hurt (2.35 ± 1.37) after the verbal abuse, whereas most of the nurses felt anger (3.49 ± 1.39), disgust (3.05 ± 1.52) and frustration (2.95 ± 1.47). ConclusionNurses are more often the victims of verbal abuse than physicians and are more likely to feel frustrated after experiencing verbal abuse. Gradual change to the organizational culture is an important measure to stop the occurrence of such incidents.

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Section: Discussionsupporting

confidence: 91%

Section: Discussionsupporting

confidence: 86%

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Verbal Abuse in the Operating Room: A Survey of Three General Hospitals in the Peloponnese Region

Saridi¹,

Toska²,

Latsou³

et al. 2021

Cureus

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“…Hypothesis 1 (H1): Media are environmental stimuli according to environmental stimuli theory. Media tend to sensationalize violence against medical staff [40], yet negative and biased media reports may exacerbate the tension between patients and doctors, and stimulate copycat incidents [41][42][43][44]. Tan et al (2021) retrieved 788 eligible and domestic media reports on violence against medical providers in China from January 2007 to December 2017, and found that the majority of reports do not comply with professional journalism recommendations [41].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Media worldwide tend to sacrifice clear and balanced news reporting to catch readers' and audiences' attention [41,111]. Thus, social media plays a negative role by triggering violence against medical staff from patients and their relatives [36,44,73]. Meanwhile, medical staff are not always willing to report violence and tend to accept their physical and psychological suffering with silence.…”

Section: Theoretical Contributionsmentioning

confidence: 99%

Judicial judgment and media sensation of violence against medical staff in China: A fuzzy set qualitative comparative analysis (fsQCA)

Cao

Wang

et al. 2021

PLoS ONE

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Introduction Violence against medical staff has been prevalent in China over the past two decades. Although Chinese authorities have released many laws and regulations to protect medical staff from violence since 2011, the legal approach alone is unlikely to resolve this complex issue. In particular, several cases of violence against medical staff in China have caused great media sensation. Method This paper proposes an integrated model that combines the environmental stimuli theory, broken windows theory, and rational choice theory. It adopts the fuzzy set qualitative comparative analysis (fsQCA) to untangle the causal relationship between violence against medical staff, media sensation, and judicial judgment. We examined reports of medical violence on media and news websites from January 1, 2010, to January 31, 2020, and selected 50 cases with detailed information for this study. Results The results show that each condition is not sufficient for the absence of judicial judgment, but when combined, they are conducive to the outcome. The conditions of hospital level, medical cost, and media sensation play important roles. The providers, patients, and environmental factors are indicators of inadequate or lack of judicial judgment, which corresponds to previous expectations. Conclusions The integrated model greatly enriches the extant theories and literature, and also yields implications for preventing violence against medical staff in China. We suggest that sustainable and innovative healthcare reform should be initiated. For example, public hospitals should remain the cornerstone of national public health security. Medical staff in public hospitals must be regarded as “civil servants”. Therefore, the current legal system should be improved. The media should objectively report events concerning medical staff and improve public healthcare knowledge.

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‘Triple‐A: Acquaint, analyse and act’: The insights of nurse educators towards a better understanding of workplace violence in Saudi Arabia

Salvador

2022

J Nursing Management

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Aim This study aims to investigate the experiences and insights of nurse educators in order to acquire a better understanding of the nature and various factors associated with workplace violence, which could lead to the establishment of future actions and recommendations to eliminate or reduce aggression, abuse, incivility and any other forms of violence in the health sector. Background Workplace violence is one of the social phenomena that have not been fully explored in various settings such as educational institutions and health care facilities. A worker who has experienced violence could provide valuable insights that could help to better understand and sustainably protect an individual, a group or an organization from workplace violence and its unfavourable consequences. Methods Qualitative description is used in this phenomenological study. A total of 18 nurse educators who met the inclusion criteria were enrolled as the study participants in a government university located in the Eastern Region of Saudi Arabia. Purposive sampling method was used in the recruitment. In addition, a semi‐structured interview guide was employed to explore the participants' experiences and insights from February to June 2021. Data were analysed using Colaizzi's methods, and a consolidated criteria for reporting qualitative research checklist was utilized to report the study's results. Results The participants' narratives generated three major themes, namely, the ‘Triple‐A’: (1) ‘acquaint’, (2) ‘analyse’ and (3) ‘act’, to better understand workplace violence themes. Conclusion The ‘Triple‐A: Acquaint, analyse, and act’ workplace violence themes can serve as a simple guide to better understand the nature and different factors associated with workplace violence: ‘acquaint’ illustrates self‐awareness; ‘analyse’ pertains to the recognition to possible indications and signals; and ‘act’ depicts an individual's proactiveness and responsiveness to workplace violence and conceivably catalyses the decrease of this social hazard's prevalence. Implication for Nursing Management Leaders and managers in the nursing field should prioritize their participation in developing creative strategies and their implementation of policies to manage and mitigate violence in the workplace, such as initiating ongoing education (acquaint), creating robust procedures for reporting and referral (analyse), establishing support networks, listening to victims' experiences and promoting respect to individual differences (act).

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<p>The Awareness of Violence Reporting System Among Healthcare Providers and the Impact of New Ministry of Health Violence Penalties in Saudi Arabia</p>

Cited by 17 publications

References 27 publications

Verbal Abuse in the Operating Room: A Survey of Three General Hospitals in the Peloponnese Region

Verbal Abuse in the Operating Room: A Survey of Three General Hospitals in the Peloponnese Region

Judicial judgment and media sensation of violence against medical staff in China: A fuzzy set qualitative comparative analysis (fsQCA)

‘Triple‐A: Acquaint, analyse and act’: The insights of nurse educators towards a better understanding of workplace violence in Saudi Arabia

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