The article deals with a computer-supported design of optimal and robust proportional-integral-derivative controllers with two degrees of freedom (2DoF PID) for a double integrator plus dead-time (DIPDT) process model. The particular design steps are discussed in terms of intelligent use of all available information extracted from a database of control tracking and disturbance rejection step responses, assessed by means of speed and shape-related performance measures of the process input and output signals, and denoted as a performance portrait (PP). In the first step, the performance portrait method (PPM) is used as a verifier, for whether the pilot analytical design of the parallel 2DoF PID controller did not omit practically interesting settings and shows that the optimality analysis can easily be extended to the series 2DoF PID controller. This is important as an explicit observer of equivalent input disturbances based on steady-state input values of ultra-local DIPDT models, while the parallel PID controller, allowing faster transient responses, needs an additional low-pass filter when reconstructed equivalent disturbances are required. Next, the design efficiency and conciseness in analyzing the effects of different loop parameters on changing the optimal processes are illustrated by an iterative use of PPM, enabled by the visualization of the dependence between the closed-loop performance and the shapes of the control signals. The main contributions of the paper are the introduction of PPM as an intelligent method for controller tuning that mimics an expert with sufficient experience to select the most appropriate solution based on a database of known solutions. In doing so, the analysis in this paper reveals new, previously undiscovered dimensions of PID control design.