“…2,3 Despite this, almost one-third of the UK population are so called 'problem-orientated attenders' , 1,4,5 only seeking care when they have acute dental pain or problems, often waiting over two months before doing so. 6,7,8 As well as affecting their quality of life, this also puts them at risk of serious adverse events such as unintentional paracetamol overdose 9,10,11,12,13,14 and life-threatening infections. 15,16,17,18 As problem-orientated attenders only seek care when they have acute dental pain, they frequently use drop-in services in secondary care, often on a repeated basis and for the same problem, 3,19 as well as presenting to other healthcare professionals including hospital (medical) emergency departments, 20,21,22 general medical practitioners 23,24 and other allied health professionals.…”