“…On the basis of the review findings, the scope of last mile logistics includes both B2C and B2B transactions and is not limited to one type of transaction. Although some authors limit last mile logistics to B2C transactions [3,8,44,64,95,120,123], others refer to deliveries to the final customer [40,106,151,152], which is a broader term that also includes businesses other than only consumers. Multiple types of B2B transactions are covered by the literature, e.g., the supply of retail stores [109,150,151], hotels, restaurants, cafés [51,127,144,160], and hospitals [48,154].…”