Modelling user experience – An agenda for research and practice

Evaluating User Experience for Interactive Television: Towards the Development of a Domain-Specific User Experience Questionnaire

“…field studies, lab studies), the development phase they can be applied (from concepts to products on the market), the studied period of experience, and the evaluator. Law and van Schaik [33] summarize that UX measurement should essentially be self-reported, trajectory-based and adaptive, in accordance with the common understanding of UX as subjective, dynamic and context-dependent [18]. Thus, traditional techniques such as questionnaire, interview, and think-aloud remain important for capturing self-reported data [33].…”

“…Law and van Schaik [33] summarize that UX measurement should essentially be self-reported, trajectory-based and adaptive, in accordance with the common understanding of UX as subjective, dynamic and context-dependent [18]. Thus, traditional techniques such as questionnaire, interview, and think-aloud remain important for capturing self-reported data [33]. Following the classification of UX approaches and concepts by Hassenzahl and Tractinsky [18], approaches focusing on the evaluation of emotion and affect include questionnaires like EmoCards [11] that ask the user to indicate the emotional state based on graphical representations.…”

IFIP WG 13.2 Workshop on User Experience and User-Centered Development Processes

“…Questions and comments provided by participants have revealed a two-fold concern involving UX in development processes for the development of interactive systems and, in particular, agile methods. On one hand, it is widely agreed that UX dimensions are subjective, dynamic and contextdependent [2] [3]. For that, existing methods for investigating the impact of UX on the system acceptance often require direct participation of end-users who can report about the use of the system (or at least an advanced prototype) at investigation.…”

Factores hedónicos y multiculturales que mejoran la experiencia de usuario en el diseño de productos

“…El estudio de la experiencia de usuario (UX) tiene como objetivo conocer las emociones y sensaciones que un usuario obtiene como respuesta al interactuar con un sistema e incluye aspectos tanto subjetivos como culturales, y de familiaridad del usuario con otros productos de la marca o similares Van-Schaik, 2010;Law et al, 2009;HassanMontero;Martín-Fernández, 2005). Es decir, la UX complementa la información objetiva de la realización de una tarea con información subjetiva sentida a la hora de realizarla.…”