“…These tools aim to provide high quality and effective work. A so-called managerial discourse has entered social work organizations (Banks, 2013;Clarke, 1996;Farrell & Morris, 2003;McDonald, Postle, & Dawson, 2008;Rogowski, 2010;Roysum, 2013;Shanks, Lundström, & Wiklund, 2015) as well as nursing practices (Carvalho, 2014;Debesay, Harsløf, Rechel, & Vike, 2014;Newman & Lawler, 2009) and doctors' work (Benish, 2014). Within the field of social work, research shows how a managerial discourse has suppressed classic social work values such as placing the welfare recipient at the centre of the work (Clarke, 1996;Ferguson, 2009) as well as focusing on the needs of the client (Rogowski, 2010).…”