Nurses' job satisfaction and the quality of care received by patients in psychogeriatric wards

Robertson, Alex; Gilloran, Alan; McGlew, Tom; McKee, Kevin; McKinley, Andrew; Wight, Daniel

doi:10.1002/gps.930100708

Cited by 33 publications

(30 citation statements)

References 28 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…It is therefore worth noting that there are cross-sectional studies on staff intermediate outcomes and patient outcomes. For example, Robertson et al 688 found that nurse job satisfaction averaged at the ward level was related to observed standards of care delivery. Leiter et al 689 found that patients treated on wards where nursing staff averaged greater job-related emotional exhaustion (a dimension of burnout) were less satisfied with their nurses, doctors and average quality of care.…”

Section: Discussionmentioning

confidence: 99%

Systematic review of the links between human resource management practices and performance

Patterson

Rick²,

Wood³

et al. 2010

Health Technol Assess

View full text Add to dashboard Cite

How to obtain copies of this and other HTA programme reports An electronic version of this title, in Adobe Acrobat format, is available for downloading free of charge for personal use from the HTA website (www.hta.ac.uk). A fully searchable DVD is also available (see below).Printed copies of HTA journal series issues cost £20 each (post and packing free in the UK) to both public and private sector purchasers from our despatch agents.Non-UK purchasers will have to pay a small fee for post and packing. For European countries the cost is £2 per issue and for the rest of the world £3 per issue. How to order:-fax (with credit card details) -post (with credit card details or cheque) -phone during office hours (credit card only).Additionally the HTA website allows you to either print out your order or download a blank order form. Contact details are as follows:Synergie UK (HTA Department) Digital House, The Loddon Centre Wade Road Basingstoke Hants RG24 8QW Email: orders@hta.ac.uk Tel: 0845 812 4000 -ask for 'HTA Payment Services' (out-of-hours answer-phone service) Fax: 0845 812 4001 -put 'HTA Order' on the fax header Payment methods Paying by chequeIf you pay by cheque, the cheque must be in pounds sterling, made payable to University of Southampton and drawn on a bank with a UK address. Paying by credit cardYou can order using your credit card by phone, fax or post. SubscriptionsNHS libraries can subscribe free of charge. Public libraries can subscribe at a reduced cost of £100 for each volume (normally comprising 40-50 titles). The commercial subscription rate is £400 per volume (addresses within the UK) and £600 per volume (addresses outside the UK). Please see our website for details. Subscriptions can be purchased only for the current or forthcoming volume. How do I get a copy of HTA on DVD?Please use the form on the HTA website (www.hta.ac.uk/htacd/index.shtml). HTA on DVD is currently free of charge worldwide.The website also provides information about the HTA programme and lists the membership of the various committees. HTA NIHR Health Technology Assessment programmeT he Health Technology Assessment (HTA) programme, part of the National Institute for Health Research (NIHR), was set up in 1993. It produces high-quality research information on the effectiveness, costs and broader impact of health technologies for those who use, manage and provide care in the NHS. 'Health technologies' are broadly defined as all interventions used to promote health, prevent and treat disease, and improve rehabilitation and long-term care. The research findings from the HTA programme directly influence decision-making bodies such as the National Institute for Health and Clinical Excellence (NICE) and the National Screening Committee (NSC). HTA findings also help to improve the quality of clinical practice in the NHS indirectly in that they form a key component of the 'National Knowledge Service'. The HTA programme is needs led in that it fills gaps in the evidence needed by the NHS. There are three routes to the start of project...

show abstract

Section: Discussionmentioning

confidence: 99%

Systematic review of the links between human resource management practices and performance

Patterson

Rick²,

Wood³

et al. 2010

Health Technol Assess

View full text Add to dashboard Cite

show abstract

“…Ostroff, 1992;Currell et al, 2005) and hospitals (e.g. Robertson et al, 1995). A key limitation of most of these studies, however, is that they do not address the twin concerns of unobserved heterogeneity (the failure to control for characteristics which determine both satisfaction and performance) and endogeneity (the possibility that good performance brings personal rewards for employees which may, in turn, raise their SWB -see Lawler and Porter, 1967).…”

Section: Concepts and Existing Evidencementioning

confidence: 99%

Does employees’ subjective well-being affect workplace performance?

2017

View full text Add to dashboard Cite

This paper uses linked employer-employee data to investigate the relationship between employees' subjective well-being and workplace performance in Britain. The analyses show a clear, positive and statistically-significant relationship between the average level of job satisfaction at the workplace and workplace performance. The relationship is present in both cross-sectional and panel analyses and is robust to various estimation methods and model specifications. In contrast, we find no association between levels of job-related affect and workplace performance. Ours is the first study of its kind for Britain to use nationallyrepresentative data and it provides novel findings regarding the importance of worker job satisfaction in explaining workplace performance. The findings suggest that there is a prima facie case for employers to maintain and raise levels of job satisfaction among their employees. They also indicate that initiatives to raise aggregate job satisfaction should feature in policy discussions around how to improve levels of productivity and growth.

show abstract

“…An observational study of four psychogeriatric hospitals in Scotland found that the quality of care provided was higher on wards where sta reported higher levels of job satisfaction (Robertson et al, 1995). Sta on`high satisfaction wards' were more likely to initiate interactions with patients, and patients were oered more choice, independence, personal attention, supervision, information and privacy during physical care tasks (Robertson et al, 1995).…”

mentioning

confidence: 98%

The relationship between staff burnout/distress and interactions with residents in two residential homes for older people

Jenkins

Allen

1998

Int. J. Geriat. Psychiatry

View full text Add to dashboard Cite

Nurses' job satisfaction and the quality of care received by patients in psychogeriatric wards

Cited by 33 publications

References 28 publications

Systematic review of the links between human resource management practices and performance

Systematic review of the links between human resource management practices and performance

Does employees’ subjective well-being affect workplace performance?

The relationship between staff burnout/distress and interactions with residents in two residential homes for older people

Contact Info

Product

Resources

About