Open archives and collaboration: where to now?

Timcke, Scott

doi:10.4314/innovation.v36i1.26547

Cited by 1 publication

(1 citation statement)

References 9 publications

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“…As with many other information organisations, cultural heritage institutions have become increasingly more digital. Their portals now provide users with distributed digital artefacts via multi-institution collaborations (Cha and Kim, 2010;Concordia et al, 2010;Gibson et al, 2007;Tanackoviae and Badurina, 2008), the ability to personalise experiences (Giaccardi, 2006;Yoshida et al, 2010), and allow users to participate in resource management (Cox, 2007;Giaccardi, 2006;Farber and Radensky, 2008;Pruulmann-Vengerfeldt and Aljas, 2009;Timcke, 2008;Yakel, 2006). Portals exhibiting these features include Europeana, Picture Australia, Moving Here, and The Commons.…”

Section: Introductionmentioning

confidence: 99%

User satisfaction with portals: testing for factorial validity and invariance across age groups

Heo

2013

Online Information Review

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2013),"Information self-efficacy and information channels: Decision quality and online shopping satisfaction", Online Information Review, Vol. 37 Iss 6 pp. 872-890 http://dx.Enrique Bonsón, Melinda Ratkai, (2013),"A set of metrics to assess stakeholder engagement and social legitimacy on a corporate Facebook page", Online Information Review, Vol. 37 Iss 5 pp. 787-803 http://dx.If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The goals of this study are to evaluate the factorial validity of a measurement model of cultural heritage portals and to test the model's invariance as it relates to user satisfaction. Design/methodology/approach -A measurement model was created by adapting multiple existing scales with the hypothesis that overall user satisfaction with a cultural heritage portal consists of satisfaction with data quality, satisfaction with service quality and users' technology acceptance. The validity of the indicator variables of each of the adapted scales was tested, then a combined measurement model was tested, via confirmatory factor analysis. The re-specified measurement model was then tested for invariance between two age groups with increasingly stringent criteria. Findings -The analyses indicated that the three frameworks complement each other in assessing the factors influencing user satisfaction, especially in cultural heritage portals, and that the factor structure is the same across age groups, confirming the findings of the recent online trend: some of the key internet activities such as information consumption are becoming uniformly popular across different age groups. Originality/value -Considering that it is not usual for non-profit organisations to assess customer satisfaction, and there exists limited literature examining factors influencing user satisfaction with cultural heritage portals, especially with different age populations, the findings of the current study provide a valuable contribution to the literature. The study also benefits practitioners in the field by providing a framework to assess user satisfaction with existing cultural heritage portals and/or to build cultural heritage portals in a way that increases users' satisfaction, regardless of age group.

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Section: Introductionmentioning

confidence: 99%

User satisfaction with portals: testing for factorial validity and invariance across age groups

Heo

2013

Online Information Review

View full text Add to dashboard Cite

show abstract

Open archives and collaboration: where to now?

Cited by 1 publication

References 9 publications

User satisfaction with portals: testing for factorial validity and invariance across age groups

User satisfaction with portals: testing for factorial validity and invariance across age groups

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