2015
DOI: 10.1287/mnsc.2014.2067
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Optimal Advance Scheduling

Abstract: Authors are encouraged to submit new papers to INFORMS journals by means of a style file template, which includes the journal title. However, use of a template does not certify that the paper has been accepted for publication in the named journal. INFORMS journal templates are for the exclusive purpose of submitting to an INFORMS journal and should not be used to distribute the papers in print or online or to submit the papers to another publication.

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Cited by 105 publications
(62 citation statements)
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References 58 publications
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“…Obviously, these plans need to be aligned to ensure the smooth operation and staffing of A&E departments (Izady and Worthington, 2012). Similar problems are faced by other hospital operations, where "urgent" and "regular" patient demand must be satisfied (Truong, 2015), or more broadly in services where both scheduled and emergency jobs or repairs need to be conducted (Angalakudati et al, 2014). A&E departments in the UK record a number of demand statistics, classified under three types: major A&E, single specialty and other/minor A&E. Each of these types requires different resources and staffing.…”
Section: Case Study: Predicting Accident and Emergency Service Demandmentioning
confidence: 99%
“…Obviously, these plans need to be aligned to ensure the smooth operation and staffing of A&E departments (Izady and Worthington, 2012). Similar problems are faced by other hospital operations, where "urgent" and "regular" patient demand must be satisfied (Truong, 2015), or more broadly in services where both scheduled and emergency jobs or repairs need to be conducted (Angalakudati et al, 2014). A&E departments in the UK record a number of demand statistics, classified under three types: major A&E, single specialty and other/minor A&E. Each of these types requires different resources and staffing.…”
Section: Case Study: Predicting Accident and Emergency Service Demandmentioning
confidence: 99%
“…The multi-day focus concerns the percentage of appointment slots to reserve for open access patients [10,35,36,45,49], since this percentage influences amongst others the queue length and overtime [10]. Contrary to most available literature, Wiesche et al [49] consider flexible capacity, to cope with varying patient arrival rates during the week in a primary care clinic.…”
Section: Open Access Schedulingmentioning
confidence: 99%
“…Ambulatory services provide care to (urgent) patients without offering a room and/or bed to patients. Examples of ambulatory care services used by urgent patients are laboratories that carry out tests [16,204], outpatient clinics [73,141,229,234], and imaging diagnostics facilities (e.g., CT scanners) [35,79,84,143,172,215,240]. Table 2.2 lists the papers per hospital department considered.…”
Section: Resultsmentioning
confidence: 99%
“…References Operating theater [2, 8, 17, 18, 32, 61, 63, 64, 68, 77, 93, 106, 113, 125, 126, 147, 153-156, 171, 184, 192, 195, 199, 201, 207, 225-228, 247, 249, 253, 262, 263] Wards [2, 17, 18, 18, 18, 22, 24, 33, 37, 37, 37, 45, 50, 51, 61, 71, 81, 83, 87, 90, 97, 103, 103, 104, 109, 125, 125, 133, 142, 147, 149-151, 157, 166, 169, 171, 175, 180, 193, 194, 206, 213, 217, 226, 231, 237, 242, 245, 246, 258, 260] Emergency department [1, 3, 5, 12-14, 19, 22, 23, 29, 33, 36, 39, 44, 47-49, 51-53, 55, 58, 59, 62, 71, 72, 74, 85, 90, 92, 97-99, 107, 108, 111, 118, 121, 122, 124, 127, 130-132, 136, 137, 142, 144, 145, 148, 152, 157, 159, 161, 163, 164, 166, 173-176, 179, 180, 183, 188, 191, 205, 206, 208-213, 216, 217, 220, 221, 224, 231, 232, 237, 243, 244, 246, 250, 251, 255, 256, 258, 259, 261] Ambulatory care [16,33,35,73,79,84,90,112,120,123,141,143,157,172,174,202,204,215,229,234,240,260] these papers, the effect of ward sizes on congestion levels at the ED is evaluated. For example, [166] use a queuing approach to model both ED and downstream inpatient units.…”
Section: Departmentmentioning
confidence: 99%
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