Organizational Citizenship Behavior in Schools: Validation of a Questionnaire

Neves, Paula; Paixão, Rui; Alarcão, Madalena; Gomes, Adelino Duarte

doi:10.1017/sjp.2014.20

Cited by 12 publications

(5 citation statements)

References 45 publications

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“…Performance. It was assessed by a 14-item scale developed by Williams and Anderson (1991), and was already used with Portuguese samples (e.g., Neves, Paixão, Alarcão, & Gomes, 2014). The scale is assessed from 1 (completely disagree) to 5 (completely agree).…”

Section: Work Engagement Work Engagement Was Measured By the Portuguese Version Of The Shortened Version Of The Utrecht Work Engagement Smentioning

confidence: 99%

The Association Between Resilience and Performance: the Mediating Role of Workers’ Well-being

et al. 2021

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Associations among resilience, employee well-being (i.e., work engagement and burnout), and performance were examined. Up to date, to the best of our knowledge, no studies were carried out exploring the relationship between all three constructs into the same model from an organizational perspective. Consequently, the principal aim of this study was to understand and provide evidence regarding the above-mentioned relationships. Data were collected from a sample of 249 working professionals. The findings showed a positive relationship between resilience and work engagement, and a negative relationship between resilience and burnout. However, while work engagement was found as being positively and significantly related to performance, the relationship between burnout and performance was not significant. Additionally, work engagement seems to partially mediate the relationship between resilience and performance, since a significant direct relationship between resilience and performance was also observed. The practical and theoretical implications of these findings will be discussed.

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Section: Work Engagement Work Engagement Was Measured By the Portuguese Version Of The Shortened Version Of The Utrecht Work Engagement Smentioning

confidence: 99%

The Association Between Resilience and Performance: the Mediating Role of Workers’ Well-being

et al. 2021

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“…Conscientiousness (organizational compliance): Behavior "indirectly helpful to others in the organization such as being punctual to meetings" (p. 161) and goes beyond the prescribed duties of the job (Neves, Paixão, Alarcão & Gomes, 2014, p. 1).…”

Section: Definitionsmentioning

confidence: 99%

Measuring Organizational Citizenship Behaviors (OCB) in Secondary Schools in Pakistan and a Comparison with Factors of a School Growth Mindset Culture

Niqab¹,

Hanson²,

Bangert³

et al. 2019

IJLD

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The study adds important contributions to the research literature on organizational citizenship behavior by providing empirical evidence of the leader’s influence as a factor in the development of OCB at the organizational level in government schools (n=34) in Pakistan. Research has shown that where OCB is present, both teachers and leaders increase work diffusion and move toward increasing productivity in their schools. This study meets the current need for reliable measures that operationalize constructs, such as OCB, by testing the validity and reliability of a new measurement scale for school level OCB; using SEM methods and survey responses from secondary school teachers (n= 408). Results revealed the survey reliably operationalizes school level OCB using three-factors named shared leadership, civic virtue, and collaborative problem solving. These factors compared favorably to the construct of a school growth mindset. Implications for schools include directing resources at professional development to increase the school leader’s capacity to promote OCB in their schools.

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“…OCB affects the overall operations of an educational institution and positively impacts students' academic performance (Neves et al, 2014). According to Popescu and Deaconu (2013), recognising and implementing OCB in the classroom improves teacher effectiveness and substantially impacts school operations.…”

Section: Existence and Importance Of Ocb In The School Settingmentioning

confidence: 99%

“…The researchers reported this positive relationship was significant under high levels of organizational justice but nonsignificant under low levels. Neves et al (2014) investigated teachers' viewpoints on measuring OCB levels in Portuguese schools. They utilised a six-point Likert scale with 16 items to assess the concept.…”

Section: Ocb Scales For Schoolsmentioning

confidence: 99%

Organizational Citizenship Behaviour (OCB) In Educational Settings: A Narrative Review

Hanson

Niqab

Arif³

2022

JISR-MSSE

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Organizational citizenship behaviour (OCB) is a crucial foundation of every human organization. The main purpose of this review paper is to highlight the importance of the OCB in educational settings. Educational institutes have leaders, employees and resources (tangible and intangible). OCB dimensions, in particular: altruism, civic virtue, courtesy, consciousness and sportsmanship, have shown great significance in making associations between employees more powerful thereby improving group performance and influencing positive outcomes of the organization and improvements in school outcomes (as nonprofit service institutions) require the expression of OCB by their employees. Organizational citizenship behaviour (OCB) to stem negative behaviours and enhance positive workplace behaviours. Research has shown the benefits of critically examining the development of OCB in both school leadership and educators. This narrative review of the OCB construct focuses on the role, types, existence of, measurement of, and importance of OCB in educational settings. Implications for the next steps in the process are provided for policymakers, administrators, and teachers to promote OCB in their schools.

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Organizational Citizenship Behavior in Schools: Validation of a Questionnaire

Cited by 12 publications

References 45 publications

The Association Between Resilience and Performance: the Mediating Role of Workers’ Well-being

The Association Between Resilience and Performance: the Mediating Role of Workers’ Well-being

Measuring Organizational Citizenship Behaviors (OCB) in Secondary Schools in Pakistan and a Comparison with Factors of a School Growth Mindset Culture

Organizational Citizenship Behaviour (OCB) In Educational Settings: A Narrative Review

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