Organizational Citizenship Behavior (Ocb) Dan Perubahan Organsasi Akibat Pandemi Covid-19

Abstract

Human resources are an absolute strength for the success of an organization, various challenges are faced by the company in achieving its goals, both internally and externally. One of the biggest challenges for companies at this time is the Covid -19 pandemic which has occurred for almost three years, not only in Indonesia. but also in almost all parts of the world. Organizational Citizenship Behavior (OCB) is highly expected in conditions like this, where employees voluntarily show their extra roles outside of the mandatory duties assigned to them, such as helping co -workers without being asked, replacing sick co- workers, giving encouragement, and so on. This paper reviews the dimensions of OCB which consist of altruism, conscientiousness, sportsmanship, courtesy, and civic virtue as well as their role in the company's change management to survive and continue to grow amid the Covid -19 pandemic. Written using a descriptive approach through literacy studies from previous studies, journals and related articles and writings compiled with the author's view, then presented systematically so as to provide an overview of the OCB of company employees in the midst of organizational change due to the Covid-19 pandemic.

Role of Gratitude for Organizational Citizenship Behavior (OCB) in Employees

“…These behaviors certainly cannot be separated from the reciprocal relationship between humans as social beings. Maisyura and Heriyana (2022) consider that OCB also tends to be able to make organizations survive and achieve their goals so that employees in them remain prosperous even during a pandemic which is all changing. On the other hand, Halim and Dewi (2018) research shows an example of the OCB phenomenon from the aspect of altruism, when employees help their colleagues when they cannot come to work due to illness or when they are unable to complete their work.…”