Organizational Citizenship Behavior (Ocb) Karyawan Di Unit Rekam Medis Rumah Sakit Swasta X

Sartika, Iik

doi:10.32585/jmiak.v2i01.445

Cited by 4 publications

(2 citation statements)

References 2 publications

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“…The results of this study were reinforced by research conducted by Research Iik Sartika showing that the factors causing the presence or absence of OCB in the medical record service of Private X Hospital were role clarity, leadership, motivational drives, organizational commitment, organizational justice, and individual traits (Sartika, 2019) , 2015). Agni Hadi Pratiwi's research shows that there is an influence of perceptions of organizational culture on commitment with motivation as a mediating variable (Pratiwi, 2015).…”

Section: The Relationship Between Knowledge Of Medical Records and Ad...mentioning

confidence: 52%

the Effect of Knowledge, Motivation, Organizational Culture on Medical Record Compliance Compliance in Hospitals

Suriviana,

Kusumapradja,

Widjaya

2023

JHS

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Every health service facility is required to make medical records made by doctors and health workers related to the services that have been provided. The completeness of the information provided by health workers shows that the quality of the health services provided can be proven to be following related health service standards. This study was to analyze the influence of knowledge, motivation, and organizational culture simultaneously on compliance with medical record filling at Mitra Medika Hospital Pontianak using 83 respondents using the mixed methods sequential explanatory designs. From the results of the quantitative research, it was found that the Knowledge and Organizational Culture variables influenced compliance with medical record filling with beta values of 0.567 and 0.416; as well as the significance of both variables 0.000; Meanwhile, motivation does not affect compliance with medical record filling with a beta value of 0.003 and a significance of 0.940; Knowledge is the variable that has the most dominant influence on compliance with medical record filling. From the results of qualitative research, it was found that motivation does not affect the value of the dimensions of motivation. Where knowledge and organizational culture influence the filling of medical records by the values of the dimensions of knowledge and organizational culture.

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Section: The Relationship Between Knowledge Of Medical Records and Ad...mentioning

confidence: 52%

the Effect of Knowledge, Motivation, Organizational Culture on Medical Record Compliance Compliance in Hospitals

Suriviana,

Kusumapradja,

Widjaya

2023

JHS

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“…LATAR BELAKANG Sumber daya manusia merupakan suatu hal yang penting dan tidak dapat diabaikan dalam sebuah organisasi. Sumber daya manusia yang berada dalam organisasi merupakan asset yang harus dikembangkan dan bukan hanya sebagai asset produksi (Sartika, 2019). Situasi kerja yang kompetitif dalam lingkungan industri menjadi faktor yang mendorong perusahaan atau organisasi untuk selalu meningkatkan dan juga memberikan usaha serta potensi kerja maksimal yang dimiliki oleh sumber daya manusianya (Yuwono et al, 2014).…”

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Upaya Peningkatan Pengetahuan Mengenai Organizational Citizenship Behavior Melalui Kegiatan E-Learning

Agustina,

Anggraini

2023

JMM

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Abstrak: Organizational Citizenship Behavior (OCB) atau perilaku ekstra peran merupakan suatu hal yang dibutuhkan oleh organisasi agar dapat bersaing dengan para pesaingnya. Namun, kenyataan yang terjadi di lapangan adalah masih minimnya perilaku mengenai OCB yang ditunjukkan oleh karyawan. Sehingga hal ini membutuhkan suatu kegiatan yang dapat membantu karyawan mengenal mengenai OCB. Tahapan asesmen yang dilakukan untuk melihat Organizational Citizenship Behavior pada karyawan Human Resources Department PT.X Palembang adalah observasi, survey, dan wawancara. Metode E-Learning menjadi bentuk intervensi yang dilakukan dengan tujuan untuk meningkatkan pengetahuan karyawan mengenai Organizational Citizenship Behavior (OCB) yang dapat membantu mereka memberikan kontribusi yang lebih baik untuk organisasi. Sasaran utama kegiatan ini adalah karyawan Human Resources Department PT. X Palembang dan sebanyak 8 karyawan telah berpartisipasi dalam kegiatan E-Learning. Pelaksanaan kegiatan terdiri dari 3 tahap, yaitu asesmen (observasi, survey dan wawancara) secara luring, intervensi yaitu penyampaian materi e-learning dan tahap evaluasi yang dilaksanakan secara daring. Untuk menilai keberhasilan dari kegiatan E-Learning, diadakan kegiatan Post-Test tanpa memberikan Pre-Test terlebih dahulu dengan tujuan mengukur sejauh mana karyawan dapat memahami materi yang telah dibagikan. Kegiatan E-Learning memperoleh hasil yang baik yaitu terjadinya peningkatan pengetahuan karyawan mengenai OCB, hal ini dilihat dari nilai rata-rata Post-Test yaitu sebesar 8,75 dari 10 poin.Abstract: Organizational Citizenship Behavior (OCB) or extra role behavior is something needed by organizations in order to compete with their competitors. However, the reality that occurs in the field is that there is still a lack of behavior regarding OCB shown by employees. So this requires an activity that can help employees learn about OCB. The assessment stage carried out to see the Organizational Citizenship Behavior in employees of the Human Resources Department of PT. X Palembang is observation, survey, and interview. The E-Learning method is a form of intervention carried out with the aim of increasing employee knowledge about Organizational Citizenship Behavior (OCB) which can help them make a better contribution to the organization. The main target of this activity is employees of the Human Resources Department of PT. X Palembang and as many as 8 employees have participated in E-Learning activities. The implementation of activities consists of three stages: offline assessment (observation, survey, and interview), e-learning material delivery, and online evaluation. To assess the success of E-Learning activities, Post-Test activities are held without providing Pre-Test first with the aim of measuring the extent to which employees can understand the material that has been shared. E-Learning activities obtained good results, namely an increase in employee knowledge about OCB, this can be seen from the average Post-Test score of 8.75 out of 10 points.

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Transformational leadership, Personality, and Job Satisfactionin shaping Organizational Citizenship Behavior

Famerta

Abadiyah

2022

acopen

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This study aims to determine the effect of Transformational Leadership (X1), Personality (X2) and Job Satisfaction (X3) on Organizational Citizenship Behavior (Y). In this study using quantitative methods, namely research methods in the form of numbers and analysis using statistics. The sample for this study was 132 employees. In this sampling technique using non-probability sampling technique. The results of this study indicate that Transformational Leadership partially positive effect on Organizational Citizenship Behavior, Personality partially positive effect on Organizational Citizenship Behavior, Job Satisfaction partially positive effect on Organizational Citizenship Behavior.

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Organizational Citizenship Behavior (Ocb) Karyawan Di Unit Rekam Medis Rumah Sakit Swasta X

Cited by 4 publications

References 2 publications

the Effect of Knowledge, Motivation, Organizational Culture on Medical Record Compliance Compliance in Hospitals

the Effect of Knowledge, Motivation, Organizational Culture on Medical Record Compliance Compliance in Hospitals

Upaya Peningkatan Pengetahuan Mengenai Organizational Citizenship Behavior Melalui Kegiatan E-Learning

Transformational leadership, Personality, and Job Satisfactionin shaping Organizational Citizenship Behavior

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