Organizational culture as a mediator of credible leadership influence on work engagement: empirical studies in private hospitals in East Java, Indonesia

Abstract

The success of health services in hospitals depends on the work engagement of medical and non-medical personnel in providing quality services for patients. Engaged employees will be more proactive, take the initiative to collaborate with others, and are committed to achieving high-quality performance. A leader’s ability in an organization is a major factor in building a work ethic in the organization, instilling values, norms, and ethics through organizational culture into employee work behavior, such as work engagement. Credibility leadership is the practice of leading an organization through a positive culture change. Credible leadership can increase work engagement through an organizational culture emphasized by education and organizational leaders. The study aimed to analyze the influence of leadership credibility and organizational culture on work engagement by sampling medical and non-medical personnel at two private hospitals in Madiun City. The hypothesis was tested using structural equation modeling (SEM) and path analysis. The results of hypothesis testing show that: (1) credible leadership has a significant positive influence on organizational culture; (2) organizational culture has a significant positive influence on work engagement; (3) organizational culture is the perfect mediator of credible leadership influences on work engagement. This study’s results confirm that leaders’ role in shaping a positive organizational culture through good credible leadership practices, while organizational culture can increase employee work engagement.

The effects of positive leadership on quality of work and life of family doctors: The moderated role of culture

“…Previous studies have revealed that culture is important to improve the development of organizations and, in turn, to improve workers' QWL in hospitals. As an example, a study from two private hospitals in the city of Madiun, Indonesia, testified that a positive organizational culture helped 10.3389/fpsyg.2023.1139341 Frontiers in Psychology 04 frontiersin.org medical physicians feel satisfied with the work environment and boosted their active work engagement (Srimulyani and Hermanto, 2022). A national survey in America during the pandemic proved that organizational culture had an effect on work expectations and achievement motivation among physicians (Young et al, 2020).…”

The Effectiveness of Humble Leadership to Mitigate Employee Burnout in the Healthcare Sector: A Structural Equation Model Approach

“…According to Kahn, WREN is "a person's self-connection with his or her job or work by integrating physical, cognitive and emotional resources". While the positive outcomes of engaged employees have been recognised in the previous literature [71,72], the literature also indicates the adverse consequences for an organisation associated with disengaged employees [73]. Past literature suggests that engaged employees are less likely to face the risk of BOT [74,75].…”

Budaya Kerja Baru Selama Pandemi yang Problematis di Pedesaan Sigi

“…Untuk beberapa kasus, WFH telah diadopsi cukup lama. Bahkan sejumlah sarjana menyimpulkan bahwa WFH telah menjadi bagian dari budaya kerja di birokrasi pemerintahan (Al Shehri et al, 2017;Srimulyani & Hermanto, 2022). Praktek ini untuk beberapa kondisi telah berhasil meningkatkan kinerja organisasi publik, meningkatkan layanan, serta membuat organisasi publik lebih efektif dan efisien (Napitu et al, 2021).…”