Patient's Perception towards Quality of Nursing Care in Inpatient Department at Public Hospitals of Benishangul Gumuz Regional State, North West Ethiopia

Negussie, Bayisa Bereka

doi:10.4172/2167-1168.1000467

Cited by 11 publications

(22 citation statements)

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“…However, Gishu et al (14) reported that patients' perceptions about the quality nursing care were not sufficiently satisfying; Hussami et al (18) assessed patients' perceptions about hospital services and quality nursing care and stated that patients' perception levels were low (14)(15)(16)(17)(18). Kewi et al (10) reported that patients' perception levels of quality nursing care were generally low (10). These results are considered to be affected by the differences in the scales used, sample size, and features of the sample, and place of the study.…”

Section: Discussionmentioning

confidence: 99%

“…The PAQS-ACV sub-scales are individualization, nurse characteristics, caring, environment, and responsiveness. 18 items in the scale are scored reversely (8,9,10,15,18,20,24,26,27,33,34,35,36,39,41,42,43,44). The distribution of the items according to the sub-scales: "individualization" (I) sub-scale is Item 6,13,16,17,19,21,22,23,25,28,29,30,31,32,37,38 and 40; "nurse characteristics" (NC) sub-scale is Item 18,20,24,26,33,34,35,36,39,41,42 and 44; "caring" (C) sub-scale are Item 1, 2, 3, 4, 5, 11 and 12, "environment" (E) sub-scale is item 27 and 43; and "responsiveness" (R) sub-scale is Item 7, 8, 9, 10, 14 and 15 (17).…”

Section: Data Collectionmentioning

confidence: 99%

“…Satisfaction is not only a measure of quality, but also the purpose of the delivery of health services (4). Perceptions and patient satisfaction of patients about nursing care are crucial in the assessment of the quality of care services (9,10). The literature frequently focuses on patient satisfaction with nursing care in assessing the quality of nursing care (11)(12)(13)(14)(15)(16)(17)(18).…”

Section: Introductionmentioning

confidence: 99%

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Validity-Reliability Study of the Patient’s Assessment of Quality Scale-Acute Care Version for Turkish Society and Determine of the Quality of Nursing Care Received by Patients

Akbaş

Akça

Köroğlu

et al. 2023

Adnan Menderes Üniversitesi Sağlık Bilimleri Fakültesi Dergisi

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Objective: The aim of this study is to contribute to the literature by realizing the reliability and validity of the Patient Quality Assessment Scale-Acute Care Version and to determine the quality of nursing care received by hospitalized patients.Methods: This study is methodological and descriptive. This study was conducted in four different hospitals in a city located in the southern part of Turkey. Data were collected by the researchers using the “Patient Information Form” and the “Patient Quality Assessment Scale-Acute Care Version”. Statistical analyses were performed using the IBM SPSS Statistics 22 and AMOS. Statistical significance was taken p<0.05.Results: After the analysis, the CFA fit indices of the Patient Quality Assessment Scale-Acute Care Version were found in the appropriate range and the Cronbach alpha coefficient was 0.971. The Patient Quality Assessment Scale-Acute Care Version total mean score was 136.63±21.47. Perceptions of patients regarding Quality Nursing Care were affected by factors such as the type of hospital, patients’ diagnosis, place of living, level of satisfaction with the nursing care received, and finding the nursing care sufficient. Conclusion: The Turkish version of the Patient Quality Assessment Scale-Acute Care Version was found valid and reliable for Turkish society. The patients found the quality of the nursing care received above-average. The results of the study should be used by hospital management, health care policy developers and nurses to increase the quality of nursing care. Nurses should consider patients' perceptions of nursing care, their experiences, factors affecting nursing care, and individual differences of patients in order to improve the quality of nursing care.

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Section: Discussionmentioning

confidence: 99%

Section: Data Collectionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Validity-Reliability Study of the Patient’s Assessment of Quality Scale-Acute Care Version for Turkish Society and Determine of the Quality of Nursing Care Received by Patients

Akbaş

Akça

Köroğlu

et al. 2023

Adnan Menderes Üniversitesi Sağlık Bilimleri Fakültesi Dergisi

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“…Patients who are unable to read and write have a better perception of the quality of nursing services than patients with tertiary education. Highly educated patients expect high standards of service based on their knowledge and awareness of the services obtained (Dikmen and Yilmaz, 2016;Kewi et al, 2018).…”

Section: The Effect Of Education Level On the Quality Of Childbirth And Childbirth Servicesmentioning

confidence: 99%

Do Places of Delivery Have Contextual Effect on the Perceived Quality of Intrapartum and Postpartum Services? A Multilevel Evidence from Kebumen, Central Java

Nurlaili

Tamtomo

Murti

2020

J HEALTH POLICY MANAGE

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Background:The maternal mortality rate (MMR) in Indonesia in 2015 was 305 per 100,000 live births. The majority of maternal deaths occur during labor and the puerperium. Increasing access to health services is not enough so that attention is more focused on the quality of services provided. This study aimed to determine the determinants of the quality of childbirth and childbirth by midwives in Kebumen Regency. Subjects and Method: This study was a cross sectional study at 25 health facilities in Kebumen, Central Java, and was conducted during September-October 2019. The study sample consisted of 200 women giving birth and childbirth selected using the proportionate stratified sampling technique. The dependent variable was the quality of childbirth and childbirth services. The independent variables were age, parity, education, occupation, family income, and type of financing. The data collection was performed using a questionnaire and the data analysis was performed using multilevel multiple linear regression with Stata 13. Results: The quality of childbirth and childbirth services increased with maternal age 34 years (b= 1.89; 95% CI= 0.48 to 3.31; p= 0.009), multiparaous (b= 2.20; 95% CI= 0.78 to 3.63; p= 0.002), and type JKN financing (b = 0.27; 95% CI= -0.94 to 1.47; p= 0.659). The quality of childbirth and childbirth services decreased with the education of high education (b= -0.87; 95% CI = -2.02 to 0.28; p= 0.139), working outside the home (b= -1.28; 95% CI= -2.64 to 0.08; p= 0.065), and family income of Rp 1,686,000 (b= -1.85; 95% CI= -3.24 to -0.47; p= 0.009). There was a contextual in-fluence of the place of delivery and postpartum on the quality of services received by mothers with ICC= 51.26%. Conclusion:The quality of childbirth and childbirth services has improved with the age of 34, multiparous, and JKN types of financing. The quality of childbirth and childbirth services declined with the education of mothers who were high school graduates, working outside the home, and family income of Rp1,686,000. There is a contextual influence of the place of delivery and postpartum on the quality of service received by the mother.

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“…layanan perawatan yaitu: klien menilai kualitas asuhan perawat sedang (49,3%) (Kewi et al, 2018), dan klien di Indonesia menilai kualitas asuhan perawat tidak memuaskan (70%) (Trimumpuni, 2009). Disisi lain perawat juga merasakan tidak puas dalam bekerja sebanyak 58% (Thakre et al, 2017).…”

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The Relationship between the Quality of Nursing Work Life and the Quality of Care for Patients in Inpatients Ward at Regional Hospitals in Jember Regency

Ardiana

Purwandari

Wahyuni

2020

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The quality of care can be influenced by the quality of nurses' work-life which describes the satisfaction of nurses at the workplace. Therefore, this study was aimed to analyze the relationship between the quality of nurses' work-life and the quality of care for patients in the inpatient ward at regional hospitals in Jember Regency. A cross-sectional approach used among 53 nurses as a total sampling and 53 clients in the inpatient ward were chosen by purposive sampling. Data collection was done by filling out questionnaires on the quality of nurses' work-life and the quality of care for clients. The findings showed that the quality of nurses' work-life was good (49%) and the quality of care was good (49%). The analysis result by using Chi-square showed that there was a relationship between the quality of nurses' work-life and quality of care (p value=0.009,a=0.05). Research has found that poor nursing care quality is caused by the low quality of work-life. Nurses who had a good quality of nursing work-life would give good quality of care and otherwise. Therefore, planning strategies to create comfort workplace with improving each dimension of the quality of nurses' work-life is important to improve the quality of care.

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Patient's Perception towards Quality of Nursing Care in Inpatient Department at Public Hospitals of Benishangul Gumuz Regional State, North West Ethiopia

Cited by 11 publications

References 0 publications

Validity-Reliability Study of the Patient’s Assessment of Quality Scale-Acute Care Version for Turkish Society and Determine of the Quality of Nursing Care Received by Patients

Validity-Reliability Study of the Patient’s Assessment of Quality Scale-Acute Care Version for Turkish Society and Determine of the Quality of Nursing Care Received by Patients

Do Places of Delivery Have Contextual Effect on the Perceived Quality of Intrapartum and Postpartum Services? A Multilevel Evidence from Kebumen, Central Java

The Relationship between the Quality of Nursing Work Life and the Quality of Care for Patients in Inpatients Ward at Regional Hospitals in Jember Regency

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