Patients' Perceptions of Perioperative Quality of Care in Relation to Self-rated Health

Forsberg, Angelica; Vikman, Irene; Wälivaara, Britt Marie; Rattray, Janice; Engström, Åsa

doi:10.1016/j.jopan.2018.01.007

Cited by 5 publications

(8 citation statements)

References 32 publications

(48 reference statements)

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“…However, those authors used a single instrument to assess the quality of perioperative care, evaluating the entire surgical hospital staff, not just the nursing team. 20 We found that patient satisfaction was associated with several different aspects, an awareness of which would allow hospitals to improve of quality services to better meet the needs of patients. For example, in line with previous studies, we found that men were more satisfied with nursing care than women.…”

Section: Discussionmentioning

confidence: 87%

“…However, those authors used a single instrument to assess the quality of perioperative care, evaluating the entire surgical hospital staff, not just the nursing team. 20…”

Section: Discussionmentioning

confidence: 99%

“…Most questionnaires and scales measure patients' perceptions of the general perioperative care received. 5,19,20 Although this information is undoubtedly useful, it does not take into account of the type of nursing care patients would like to receive during the perioperative procedures.…”

Section: Introductionmentioning

confidence: 99%

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Satisfaction of surgical patients with perioperative nursing care in a Spanish tertiary care hospital

Sillero-Sillero

Zabalegui

2018

SAGE Open Medicine

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Objective:Although numerous studies have assessed patient satisfaction in diverse settings, in the realm of nursing surgical care, standardization of measurement for patient experience and satisfaction is lacking. Therefore, the aim of this study was to assess the satisfaction of surgical patients with perioperative nursing care.Method:A descriptive cross-sectional survey was conducted. Sociodemographic characteristics and clinical data were recorded. Patient satisfaction was measured with a modified version of the La Monica–Oberst Patient Satisfaction Scale (LOPSS-12).Results:150 patients (73 women, 49% and 77 men; 51%) completed the survey. The mean age was 63 years (standard deviation, 16 years). The mean overall satisfaction score on the La Monica–Oberst Patient Satisfaction Scale was 3.17 (standard deviation, 0.21). The scale showed adequate content validity (Lawshe’s Content Validity Index was 0.76) and moderate reliability (Cronbach’s alpha = 0.70). Two variables—patient sex and the presence of comorbidities—were significantly associated with overall satisfaction: men and patients with comorbidities were more satisfied with the care received. Patients with university studies were significantly more likely than patients with less education to consider nurses “impatient,” but also considered the nurses’ advice to be “useful.” Patients with hospital-acquired complications were more likely to perceive nurses to be “more interested in completing tasks than in listening,” although they also felt that nurses worked “conscientiously.”Conclusion:Overall, patient satisfaction with perioperative nursing care was good. This study identified several areas of nursing care in need of improvement, particularly the need to spend more time with patients and to keep them better informed about the perioperative process. The modified La Monica–Oberst Patient Satisfaction Scale is suitable for measuring surgical patient satisfaction with perioperative nursing care. The findings presented here may be of value to nursing administrators, educators, and nursing care providers to improve patient satisfaction and to develop strategies to prevent patient dissatisfaction.

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Section: Discussionmentioning

confidence: 87%

“…However, those authors used a single instrument to assess the quality of perioperative care, evaluating the entire surgical hospital staff, not just the nursing team. 20…”

Section: Discussionmentioning

confidence: 99%

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Satisfaction of surgical patients with perioperative nursing care in a Spanish tertiary care hospital

Sillero-Sillero

Zabalegui

2018

SAGE Open Medicine

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“…Los pacientes quirúrgicos ambulatorios refuerzan el valor de los elementos representados por la información y la comunicación. Los pacientes que consideran buena su salud están más satisfechos con la información recibida y con su oportunidad de participar en las decisiones sobre sus cuidados perioperatorios que aquellos que califican su percepción sobre su estado de salud menor que buena (243). Lemos et al detectaron que la información clínica era un factor que influenciaba la satisfacción de los pacientes ambulatorios quirúrgicos.…”

Section: Informaciónunclassified

“…En una publicación sueca que analiza a 170 pacientes adultos se observó que cuanto más detallada era la información que recibía el paciente mayor ansiedad desencadenaba (243). Sin embargo, en ensayos clínicos aleatorizados de niños que iban a ser intervenidos la información preoperatoria más detallada no resultó en un aumento de la ansiedad de los niños o los padres (246,247).…”

Section: Informaciónunclassified

Satisfacción parental en cirugía mayor ambulatoria pediátrica

Álvarez¹

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considerando que la estructura y ejecución de este trabajo se ajusta a los objetivos propuestos inicialmente en su redacción y por ello puede ser presentada como trabajo original para la obtención del Título de Doctor. D. Eduardo Tamayo Gómez (Director/a de la tesis doctoral) 1 :  Declara que cumple los requisitos para poder ejercer la dirección de la tesis doctoral que establecen el RD 99/2011 (modificado por el RD 195/2016) y el

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Associations between ASA classification, self-estimated physical health, psychological wellbeing and anxiety among Swedish orthopaedic patients

Forsberg

2020

International Journal of Orthopaedic and Trauma Nursing

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Patients' Perceptions of Perioperative Quality of Care in Relation to Self-rated Health

Cited by 5 publications

References 32 publications

Satisfaction of surgical patients with perioperative nursing care in a Spanish tertiary care hospital

Satisfaction of surgical patients with perioperative nursing care in a Spanish tertiary care hospital

Satisfacción parental en cirugía mayor ambulatoria pediátrica

Associations between ASA classification, self-estimated physical health, psychological wellbeing and anxiety among Swedish orthopaedic patients

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