“…), or ''facilitating-doing'' social support services for others (e.g., Patterson & Memmott, 1992). Other researchers have found that the skills used by natural/lay helpers differ subtly from that of professionals (e.g., Milne, Cowie, Gormly, White, & Hartley, 1992;Nagel, Hoffman, & Hill, 1995;Reisman & Yamokoski, 1974;Toro, 1986;Tracey & Toro, 1989), although no differences have been found in the effectiveness of natural and professional helpers (e.g., Strupp & Hadley, 1979).…”