Peak-End Effects on Player Experience in Casual Games

Gutwin, Carl; Rooke, Christianne; Cockburn, Andy; Mandryk, Regan L.; Lafreniere, Benjamin

doi:10.1145/2858036.2858419

Cited by 32 publications

(22 citation statements)

References 23 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Table 3 summarises prior studies in HCI relating to sequencing effects, identifying the primary momentary stimulus examined. The table shows that recency effects have generally been confirmed across a variety of stimuli, including mental effort (Hassenzahl and Sandweg, 2004), visible progress (Harrison et al, 2007), physical effort (Cockburn et al, 2015), game difficulty/challenge (Gutwin et al, 2016), and the satisfaction/frustration of user interface assistance and assistance failures (this paper). Fully separating the experiential influence of the stimuli in these experiments is difficult -for example, a manipulation of mental effort may also induce frustration and annoyance -however, the indications across studies are that recency effects occur across a wide range of different types of interactions.…”

Section: Stimuli For Sequencing Effectsmentioning

confidence: 54%

“…In addition, attempts to directly test the existence of peak-end effects in interactive settings have produced equivocal results, with hypothesised preferences observed in only one of three conditions involving form-filling interfaces (Cockburn et al, 2015) and only one of eight tested conditions with computer games (Gutwin et al, 2016).…”

Section: A C C E P T E D Mmentioning

confidence: 99%

“…Participants" preference choices conformed to the peak-end rule in a condition that combined peak and end effects, but the conditions that separately manipulated end and peak effects did not show significant effects on preference. Gutwin et al (2016) examined the application of the peak-end rule in user experience with interactive computer games. A first experiment manipulated the difficulty in two different games to induce positive, neutral and negative peak-end effects.…”

Section: Sequencing Effects In Interactionmentioning

confidence: 99%

“…One factor contributing to the difference in effect between these two domains could be the very different stimuli evaluated in each domain. All of the stimuli examined in studies of interactive sequences are arguably less visceral than the stimuli typically examined in psychology experiments: for example, HCI studies have looked at mental workload (Hassenzahl and Sandweg, 2004), perception of progress bars (Harrison et al, 2007;2010), physical workload (Cockburn et al, 2015), and game difficulty (Gutwin et al, 2016); in contrast, psychological studies have used physical stimuli such as the pain of cold water immersion or surgical procedures, or the pleasure of receiving gifts.…”

Section: Accepted Manuscript 12 3 Evaluating Sequencimentioning

confidence: 99%

See 3 more Smart Citations

The effects of interaction sequencing on user experience and preference

Cockburn

Quinn

Gutwin

2017

International Journal of Human-Computer Studies

Self Cite

View full text Add to dashboard Cite

1 Highlights Presents results two studies into the influence of primacy and recency effects in interaction.  Shows that recency effects significantly influence preferences.  Primacy effects were not shown to influence preferences.  Discusses factors influencing recency effects in interaction. ABSTRACTInteractive computing tasks are composed of sequences of sub-interactions (or "moments"), each of which yields a slightly different user experience. Prior work, predominantly from the psychology literature, suggests that the order of these moments can affect people"s retrospective evaluation of experiences. Several kinds of sequencing effects have been examined, including primacy, recency, and peak-end effects. We review previous research on sequencing effects and their potential application in HumanComputer Interaction, of which prior work has found mixed results regarding the influence of interaction sequence on preference -possibly because the magnitude of experiential changes caused by interactive tasks are weaker than those studied in psychological experiments. However, sequencing effects are still of great importance to interface design, because when they occur, they have the potential to substantially change user preferences for common interactions. To explore the subtlety of sequencing effects in HCI, we describe two experiments that examined user preferences for series of interactions with different orderings that created positive and negative recency and primacy effects. Positive and negative experiences were created with simulated system assistance that either worked well (aiding the user in drag-and-drop tasks) or worked poorly (hindering the user). In both experiments, the series differed only in the order of positive and negative momentary experiences. Results of Experiment 1 were mixed: the study provided some support for recency effects, but without strong evidence. Experiment 2 modified the experimental method to better accentuate the positive and negative experiences, and produced results showing strong effects of recency, but not of primacy. We discuss reasons for these results, consider overall explanations for the subtle nature of sequencing effects on HCI tasks, and provide an agenda for further research and design lessons regarding recency effects. Overall, we contribute new understanding of a phenomenon that can have a substantial impact on user experience, but that is currently underexplored in HCI.

show abstract

Section: Stimuli For Sequencing Effectsmentioning

confidence: 54%

Section: A C C E P T E D Mmentioning

confidence: 99%

Section: Sequencing Effects In Interactionmentioning

confidence: 99%

Section: Accepted Manuscript 12 3 Evaluating Sequencimentioning

confidence: 99%

See 2 more Smart Citations

The effects of interaction sequencing on user experience and preference

Cockburn

Quinn

Gutwin

2017

International Journal of Human-Computer Studies

Self Cite

View full text Add to dashboard Cite

show abstract

“…Cockburn explored peak-end effects through manipulating the speed of progress bars [54] and reordering tasks' sequence in a way that the ones demanding lower workload are located in the end [18]. Similarly, Gutwin et al [41] altered the sequence of events, varying in mental and physical difficulty, in a computer game, and found increased user enjoyment, perceived competence and willingness to replay the game [41], while another tactic induced mistakes by the opponents to boost users' enjoyment of the game at the end of each level [67], [2].…”

Section: Biasing the Memory Of Past Experiencesmentioning

confidence: 99%

23 Ways to Nudge

Caraban

Karapanos

Gonçalves

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

290

View full text Add to dashboard Cite

Ten years ago, Thaler and Sunstein introduced the notion of nudging to talk about how subtle changes in the 'choice architecture' can alter people's behaviors in predictable ways. This idea was eagerly adopted in HCI and applied in multiple contexts, including health, sustainability and privacy. Despite this, we still lack an understanding of how to design effective technology-mediated nudges. In this paper we present a systematic review of the use of nudging in HCI research with the goal of laying out the design space of technology-mediated nudging-the why (i.e., which cognitive biases do nudges combat) and the how (i.e., what exact mechanisms do nudges employ to incur behavior change). All in all, we found 23 distinct mechanisms of nudging, grouped in 6 categories, and leveraging 15 different cognitive biases. We present these as a framework for technology-mediated nudging, and discuss the factors shaping nudges' effectiveness and their ethical implications. CCS CONCEPTS • Human-centered computing → Human computer interaction.

show abstract

Tourists’ Current Sensory Experiences of Bazaar Atmospheres in Istanbul

Altiparmakogullari,

Hasirci

2023

Springer Series in Design and Innovation

View full text Add to dashboard Cite

Peak-End Effects on Player Experience in Casual Games

Cited by 32 publications

References 23 publications

The effects of interaction sequencing on user experience and preference

The effects of interaction sequencing on user experience and preference

23 Ways to Nudge

Tourists’ Current Sensory Experiences of Bazaar Atmospheres in Istanbul

Contact Info

Product

Resources

About