Pengaruh Faktor-Faktor Dalam Modified Unified Theory of Acceptance and Use of Technology 2 (Utaut 2) Terhadap Niat Prospective Users Untuk Mengadopsi Home Digital Services Pt. Telkom Di Surabaya

Putra, Gioliano; Ariyanti, Maya

doi:10.25124/jmi.v14i1.352

Cited by 13 publications

(21 citation statements)

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“…Similarly, Kuan, Ann, Badri, Freida, and Tang (2014) examined the factors in the UTAUT2 model in relation with the adoption of mobile apps in Malaysia. In Indonesia, several studies were done in which they discussed the factors that influence the adoption of instant messenger applications (Marhaeni, 2014), consumer behavior in adopting Wi-fi services (Putranto & Pramudiana, 2015), the factors affecting prospective behavioral intention to adopt home digital service (Putra & Ariyanti, 2013). Furthermore, some studies dissected the factors that influence the adoption of e-payment, especially Go-Pay, by using the UTAUT2 model, as carried out by Deningtyas dan Ariyanti (2017), and Putri, Indrawati, and Harsono (2017).…”

Section: Introductionmentioning

confidence: 99%

Factors Affecting Behavioral Intention in Using Go-Pay With the Modified Unified Theory of Acceptance and Use of Technology 2 Model (Utaut2)

Nuriska

Asakdiyah

Setyawan

2018

mijeb

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The development of payment systems in Indonesia is in line with the global technological advancements and followed by new innovations, including the presence of e-money.As a subsidiary of PT Aplikasi Karya Anak Bangsa (Go-Jek), PT Dompet Anak Bangsa is the holder of the Go- Pay e-money license and included as one of 32 companies that have obtained license as e-money operators from Bank Indonesia. Despite the current high transaction growth of Go-Pay, it may not survive without any efforts to improve its service quality and expand the consumer preferences in using Go-Pay. Therefore, it is necessary to identify the factors that influence behavioral intention in using Go-Pay. This study aims to examine and determine the factors that influence behavioral intention in using Go-Pay with the modified Unified Theory of Acceptance and Use of Technology2 Model (UTAUT 2). This study uses a quantitative method with a questionnaire as the research instrument. The population of this study is Go-Pay users in the Special Region of Yogyakarta. The method of data analysis is SEM-PLS. The results showed that there were three factors that were significant in influencing people’s interest in using Go-Pay, namely: Habit, Facilitating Condition, and Price Value.

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Section: Introductionmentioning

confidence: 99%

Factors Affecting Behavioral Intention in Using Go-Pay With the Modified Unified Theory of Acceptance and Use of Technology 2 Model (Utaut2)

Nuriska

Asakdiyah

Setyawan

2018

mijeb

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“…This means that the enjoyment and convenience perceived in using the LAPOR system may affect a person's interest and motivation in adopting the system. This is supported by the research conducted by Putra and Ariyanti (2013) stating that Hedonic Motivation shows the highest influence over other variables. Another study conducted by Marhaeni and Indrawati (2015) also explained that the higher the comfort obtained from the use of a system, the higher the interest of someone to use it.…”

Section: Gendermentioning

confidence: 53%

“…The above statement is supported by the previous research conducted by Marhaeni and Indrawati (2015), stated that the greater the benefits derived from the use of a system, the greater the interest of a person to use the system. Further research by Putra and Ariyanti (2013) also explained that Price Value is one of the normal assessment of each individual against various types of decisions.…”

Section: Gendermentioning

confidence: 99%

Technological Adoption For The Online System of Public Aspirations and Complaints Service (Lapor) in Bandung City

Meizhura

Alamanda

Adi

2017

AMBR

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The city government of Bandung has made serious efforts in solving the urban problems creatively through the utilization of ICT, known as Smart City. One of the smart government programs being implemented is the online public aspirations and complaints service through an application system called LAPOR. So far, the application is considered effective enough to engage public participation, eventhough there are also many contradictory and negative comments shared by the users. Therefore, it is important to find out the actual description of public acceptances for the LAPOR system. The affecting factors of interest and behavior in using the system were identified by the model of UTAUT 2 developed by Venkatesh et al. In 2012. The data in this study was collected using questionnaires distributed to 405 respondents of those who live in Bandung city, either the users of LAPOR application or those who have not used it yet. The results showed that the most influential factor of interest in using the LAPOR system is Price Value. This indicates that public wants the proportional benefits of the costs incurred for using the system.Other influential factors are Hedonic Motivation, Social Influence, Habit, and Facilitating Condition. Hence, these findings will enable practitioners to gain information in improving the successful implementation of technology-based governance programs. Keywords: Smart City, Smart Government, UTAUT 2

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“…This can be interpreted that the consideration of the benefits obtained from the cost incurred in using the SIP Bdg Juara website becomes one of the factors that influence a person's interest in using the website. Further research from Putra and Ariyanti (2013) explained that Price value is one of the normal assessments of each individual towards various types of decisions. It is also supported by the statement of Indrawati and Marhaeni (2015) mentioning that the greater the benefits derive from the use of a system, the greater the interest of a person to use the system.…”

Section: Discussionmentioning

confidence: 99%

Investigating The Acceptance and Use of Performance Information System (SIP Bdg Juara) on Bandung City

Shabrina

Alamanda

Prabowo

2018

AMBR

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Improving the utilization of ICT is one of many solutions proposed by The Municipal Government of Bandung to overcome urban problems. In its entirity, the concept is well-known as Bandung Smart City. There are many Smart Government programs that have been implemented in Bandung. One of them is Performance Information System of Bandung Juara or known as SIP Bdg Juara. But the acceptance of SIP Bdg Juara are relatively low. Furthermore, not all of the citizens have thoroughly understood the system. Hence, it is important to find out the acceptance of this website.This research uses modified UTAUT 2 model which was taken from the UTAUT 2 Theory by Venkatesh et al. (2012) that consist of seven main variables; Performance Expectancy, Effort Expectancy, Social Influence, Facillitating Conditions, Hedonic Motivation, Price value, and Habit. Moreover, two moderating variables of Age and Gender were also involved. This research used SEM-PLS method to analyze the data. For the data collection, questionnaires were distributed to 400 residents living in the city of Bandung as the respondents whether they have or have not participated yet in SIP Bdg Juara website. Finally, this study found that the most influential factor of interest in using SIP Bdg Juara website is Price Value, followed by Hedonic Motivation and then Habit in which all of those three factors have positive influence in both types of latent variables. While the variables affecting Use Behavior related to the use of SIP Bdg Juara wesite are Habit and Behavioral Intention. These findings are expected to provide valuable insights for The Government in improving the success rate of ICT-based governance programs. Keywords: Bandung Smart City, Modified UTAUT 2, SIP Bdg Juara, Techonology Acceptance

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Pengaruh Faktor-Faktor Dalam Modified Unified Theory of Acceptance and Use of Technology 2 (Utaut 2) Terhadap Niat Prospective Users Untuk Mengadopsi Home Digital Services Pt. Telkom Di Surabaya

Cited by 13 publications

References 0 publications

Factors Affecting Behavioral Intention in Using Go-Pay With the Modified Unified Theory of Acceptance and Use of Technology 2 Model (Utaut2)

Factors Affecting Behavioral Intention in Using Go-Pay With the Modified Unified Theory of Acceptance and Use of Technology 2 Model (Utaut2)

Technological Adoption For The Online System of Public Aspirations and Complaints Service (Lapor) in Bandung City

Investigating The Acceptance and Use of Performance Information System (SIP Bdg Juara) on Bandung City

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