Pengaruh kepuasan kerja dan komitmen organisasi terhadap organizational citizenship behavior karyawan

Abstract

Organizational Citizenship Behavior is currently a concern of organizational leaders around the world. This study aims to determine the effect of job satisfaction and organizational commitment to Organizational Citizenship Behavior partially and simultaneously. The research method used is quantitative research with survey methods. The sampling technique is a saturated sample that uses the entire population of employees in the Blood Transfusion Unit of the Indonesian Red Cross Center of 78 people. Data collection techniques use questionnaires compiled from the development of dimensions of each variable in the study. Data analysis techniques begin with normality tests, homogeneity tests and multiple regression analysis with the help of SPSS version 23.0. The results showed that there was a positive and significant influence on job satisfaction variables on organizational citizenship behavior. Organizational Commitment variables have a positive and significant effect on Organizational Citizenship Behavior. Simultaneously,the variables of Job Satisfaction and Organizational Commitment have a positive and significant effect on Organizational Citizenship Behavior. The pathway coefficient indicates that organizational commitment contributes more than job satisfaction to Organizational Citizenship Behavior. This has implications for leaders or managers must increase employee commitment so that Organizational Citizenship Behavior increases. The limitation in this study is the research sample only from the Indonesian Red Cross in the Jakarta Branch. Further research is needed to take samples of employees from several other branches of the Indonesian Red Cross to really know the real condition.Organizational Citizenship Behavior saat ini sedang menjadi perhatian dari para pimpinan organisasi di seluruh dunia. Penelitian ini bertujuan untuk mengetahui pengaruh kepuasan kerja dan komitmen organisasi terhadap Organizational Citizenship Behavior secara parsial dan simultan. Metode penelitian yang digunakan adalah penelitian kuantitatif dengan metode survei. Teknik pengambilan sampel adalah sampel jenuh yang menggunakan seluruh populasi pegawai di Unit Transfusi Darah Pusat Palang Merah Indonesia sejumlah 78 orang. Teknik pengumpulan data menggunakan kuesioner yang disusun dari pengembangan dimensi setiap variabel dalam penelitian. Teknik analisis data diawali dengan uji normalitas, uji homogenitas, dan analisis regresi berganda dengan bantuan SPSS versi 23.0. Hasil penelitian menunjukkan bahwa terdapat pengaruh yang positif dan signifikan variabel Kepuasan Kerja terhadap Organizational Citizenship Behavior. Variabel Komitmen Organisasi berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior. Secara simultan variabel Kepuasan Kerja dan Komitmen Organisasi berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior. Koefisien jalur menunjukkan bahwa komitmen organisasi memiliki kontribusi lebih besar dibandingkan kepuasan kerja terhadap Organizational Citizenship Behavior. Hal ini berim...

Improving Organizational Citizenship Behavior Through Organizational Justice and Job Satisfaction

“…Employee job satisfaction can increase high morale, making them willing to help colleagues who are unable to attend, help colleagues who need assistance, always be active and participate in office activities, and always attend office meetings. It is in line with several studies (Deskriyanto & Ratnaningrum, 2021;Ismaillah & Prasetyono, 2021;Kurniawan et al, 2021;Nefianasari, 2021;Nurhayati et al, 2016;Prameswari & Suwandana, 2017;Siswanto et al, 2021;Sumijan, 2021;Yulianto, 2021) which showed that job satisfaction significantly has positive effects on OCB.…”

“…Some problems or challenges might not be tough to do. Previous studies indicated that job satisfaction significantly has a positive effect on OCB (Ismaillah & Prasetyono, 2021). It means that great job satisfaction will increase employees' Organizational Citizenship Behaviour.…”

The Influence of Transformational Leadership and Organizational Culture on Job Satisfaction and Organizational Citizenship Behavior (OCB) in Islamic Educational Institutions

“…Gunawan's (2019) research on 91 vocational school teachers in Brebes stated that the higher the job satisfaction, the higher the organizational citizenship behavior. The research results reinforce this by Ismaillah & Prasetyono (2021), which state that job satisfaction partially has a positive and significant effect on OCB. Likewise, the research of Titin et al ( 2021) says that job characteristics, quality of work-life and job satisfaction have a significant and simultaneous effect on OCB.…”

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