“…Many done studies exist to investigate the reasons behind the decision of customers to buy goods online either in Indonesia (Rahayu, Zuhriyah, & Bonita, 2015;Widiyanto & Prasilowati, 2015;Widodo & Qurniawati, 2016;Wardoyo & Andini, 2017;Ashari & Widayanto, 2018;Gunawan, Linawati, Pranandito, & Kartono, 2019) or outside Indonesia; for example, Lin & Shih (2012), Khilji & Khan (2016), Al-Dmour, Hammdan, Al-Dmour, Alrowwad, & Khwaldeh (2017), Das & Panigrahi (2017), Bhatti (2018), Oghazi, Karlssonb, Hellströmb, & Hjortb (2018, Rehman, Bhatti, Mohamed, & Ayoup (2019).…”