Perceptions of Conflict Management Styles in Chinese Intergenerational Dyads

Zhang, Yan Bing; Harwood, Jake; Hummert, Mary Lee

doi:10.1080/0363775052000342535

Cited by 65 publications

(78 citation statements)

References 32 publications

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“…Carson and Cupach (2000) found that face-threatening reproaches had a negative correlation with conflict communication satisfaction. Chinese are found to be more satisfied with the problem-solving and accommodating styles than with the competing and avoiding styles (Zhang et al, 2005).…”

Section: Outcome Satisfaction: Communication Satisfaction and Relatiomentioning

confidence: 99%

“…The evaluation of conflict styles needs to take into account cultural factors (Zhang, Harwood, & Hummert, 2005). Appropriateness is norm-based and effectiveness is goal-related (Spitzberg et al, 1994), and norms and goals are culture-loaded (TingToomey & Oetzel, 2001); consequently, the assessment of conflict competence is inherently cultural.…”

Section: Cultural Influences On Conflict Stylesmentioning

confidence: 99%

“…This study attempts to extend the line of research to the exploration of perceived partner-behavior; thus, only partner-perceptions will be used in our analysis. Given that the assessment of conflict styles is culture-loaded (Zhang et al, 2005), the effects of perceived partner conflict styles on perceived partner competence may vary depending on culture. Considering that individualistic cultures tend to be more competing, but less avoiding and obliging, than collectivistic cultures (Oetzel & Ting-Toomey, 2003;Ting-Toomey, 2005), it is likely that U.S. Americans may perceive partner competing style as more competent, but partner obliging and avoiding styles as less competent, than Chinese.…”

Section: Cultural Influences On Conflict Stylesmentioning

confidence: 99%

See 2 more Smart Citations

A U.S.-China Investigation of the Effects of Perceived Partner Conflict Styles on Outcome Satisfaction: The Mediating Role of Perceived Partner Conflict Competence

Zhang

2015

Communication Quarterly

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Section: Outcome Satisfaction: Communication Satisfaction and Relatiomentioning

confidence: 99%

Section: Cultural Influences On Conflict Stylesmentioning

confidence: 99%

Section: Cultural Influences On Conflict Stylesmentioning

confidence: 99%

See 1 more Smart Citation

A U.S.-China Investigation of the Effects of Perceived Partner Conflict Styles on Outcome Satisfaction: The Mediating Role of Perceived Partner Conflict Competence

Zhang

2015

Communication Quarterly

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“…Cultural-level analysis (e.g., accounts of Asian communication styles painting all Asians with the same broad brush as collectivistic and thus reserved, indirect) has been dominant in our understanding of Asian communication styles and their motivational forces. However, recent research using individual-level analysis calls attention to the complexity and increasing heterogeneity of Asian communication styles and takes into account the impacts of cultural change, especially within younger, more educated, and urban segments of Asian societies (e.g., Zhang, Harwood, & Hummert, 2005). Multicultural or multi-ethnic groups live in the same country, and cultural or subcultural diversity can be found within ethnic groups.…”

Section: Beyond the Monolithic View Of 'Asia'mentioning

confidence: 99%

Intercultural communication in Asia: current state and future prospects

Kim

2010

Asian Journal of Communication

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This article provides a critical review of intercultural communication research in or on 'Asia' over the past 20 years. Intercultural communication became a noticeable sub-area of Asian communication studies only in the 1990s. Awareness of Asian intercultural communication scholarship has been hampered by the limited number of Asian countries that have generated relevant research. In recent years, however, there have been some major developments of the landscape in intercultural communication contributed by Asian scholars. First, this review will discuss the development of the academic field of intercultural communication in Asia. Then, I point out three commonly shared challenges of intercultural communication research in the region. First, the cultural level analyses (e.g., accounts of Asian communication styles) tend to paint all 'Asians' with the same broad brush as collectivistic, and thus reserved and indirect. Second, some argue that the representation of Asian communication systems in intercultural communication literature functions partly to 'manage' and 'perpetuate' power relations between the West and non-West. Third, there is a growing awareness of the limitations of intercultural communication theories so steeped in Eurocentrism that they oversimplify the complexity of the 'rest of the world'. In dealing with these challenges, recent research trends in intercultural communication in Asia call attention to:(1) the complexity and increasing heterogeneity of Asian communication styles; (2) the traditions of Asia as sources of concepts in intercultural communication; and (3) the reconsideration of the Western research paradigm. This review discusses the possibilities and challenges we face, thus contributing to a better awareness and understanding of intercultural communication research in Asia.

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“…The Chinese preference for confl ict management styles may show some intergenerational variation, but its cultural pattern preserves the same tendency. Zhang et al ( 2005 ) randomly assigned older and younger Chinese adults to evaluate one of four conversation transcripts in which an older worker criticizes a young coworker. The young worker's communication was varied across the transcripts to refl ect four confl ict management styles: competing, avoiding, accommodating, and problem solving.…”

Section: Empirical Research With Implanted Paradigmmentioning

confidence: 99%

Chinese Models of Conflict Resolution

Hwang

2011

International and Cultural Psychology

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Findings of empirical researches in reference to several models of confl ict resolution constructed by Western psychologists were reviewed to demonstrate the limitation of imposed etic approach, some indigenous models were also criticized for their emic approach of naïve positivism. Based on the premise of methodological relationalism, it argued that a theoretical framework for managing confl icts with vertical in-group, horizontal out-group, or horizontal in-group people should consider the following aspects: (1) harmony maintenance, (2) personal goal attainment, (3) coordination strategies, and (4) dominant responses.When a subordinate is in confl ict with his/her superior in a vertical relationship, s/he has to protect his/her superior's face for the sake of maintaining interpersonal harmony. In this case, the dominant response may be endurance. If s/he wants to express his/her opinion, s/he usually uses the strategy of indirect communication. If s/he intends to pursue his/her personal goal, s/he may do so privately.

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Perceptions of Conflict Management Styles in Chinese Intergenerational Dyads

Cited by 65 publications

References 32 publications

A U.S.-China Investigation of the Effects of Perceived Partner Conflict Styles on Outcome Satisfaction: The Mediating Role of Perceived Partner Conflict Competence

A U.S.-China Investigation of the Effects of Perceived Partner Conflict Styles on Outcome Satisfaction: The Mediating Role of Perceived Partner Conflict Competence

Intercultural communication in Asia: current state and future prospects

Chinese Models of Conflict Resolution

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