Periodismo, comunicación institucional y transparencia: aprendizajes de la crisis sanitaria del COVID-19.

Rodríguez, Javier Sierra

doi:10.35669/rcys.2020.10(2).569-591

Cited by 11 publications

(10 citation statements)

References 12 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Hypothesis 1 is therefore rejected. These results contrast with the importance of transparency in pandemic management, as has been demonstrated in other countries [ 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36 ].…”

Section: Discussioncontrasting

confidence: 64%

“…In this way, the lack of collaboration between the different actors would make it difficult to fight the pandemic. In summary, these results suggest that the flow of communication about the health system has increased, in accordance with its importance in a health crisis [ 2 , 3 , 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 ]. However, there has been no collaboration for the implementation of a communication strategy between health authorities and the media, something essential in the success of management in other countries [ 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 ].…”

Section: Discussionmentioning

confidence: 56%

“…Transparency is also a factor that accompanies the successful management of the pandemic. The publication of all the available information by the health authorities allows better coping with COVID-19 and the accountability of health management [ 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 ]. Likewise, transparency would be a key element to favor cooperation and trust between health institutions and the different stakeholders in society [ 13 ].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Evaluation of Spanish Health System during the COVID-19 Pandemic: Accountability and Wellbeing Results

Peña‐Ramos

Recuero-López

Bayón

et al. 2021

IJERPH

View full text Add to dashboard Cite

The COVID-19 pandemic poses a challenge for health systems. For this reason, it is essential to evaluate the management of health systems in the face of the pandemic, identifying the factors that may contribute to its failure or success. This management is more difficult in decentralized countries, since in them, health competencies are distributed among different levels of government. This is the case in Spain, one of the countries most affected by the pandemic. Therefore, the aim of this article is to evaluate how the Spanish health system has managed the COVID-19 pandemic. Four factors related to health management are analyzed: transparency, communication, reputation and well-being generated. For this purpose, a quantitative analysis is used with the contrast of secondary sources, such as the Merco rankings or survey data from the Centro de Investigaciones Sociológicas (Sociological Research Center). The results show that although the flow of communication about the health system increases considerably, such information comes mainly from the media, with a deficit in the transparency of health management. Likewise, although the reputation of the health system increases at the beginning of the pandemic, as it progresses, there is a deterioration in citizen satisfaction with the healthcare management and the services provided, as well as in the well-being generated by them. This study may have implications for decision making by public authorities regarding the different factors of health management.

show abstract

Section: Discussioncontrasting

confidence: 64%

Section: Discussionmentioning

confidence: 56%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Evaluation of Spanish Health System during the COVID-19 Pandemic: Accountability and Wellbeing Results

Peña‐Ramos

Recuero-López

Bayón

et al. 2021

IJERPH

View full text Add to dashboard Cite

show abstract

“…La comunicación institucional cumple una función social de carácter democrático desde sus orígenes (Rebolledo et al, 2017). No obstante, en situaciones de crisis este rasgo adquiere un significado especial, ya que es fundamental como herramienta de comunicación entre las instituciones públicas y sus gobernados para reducir la incertidumbre social que genera la nueva situación y mitigar su impacto (Cornelissen, 2008;Sierra Rodríguez, 2020).…”

Section: Comunicación Institucional En Tiempos De Crisis: El Rol De Las Webs Gubernamentalesunclassified

Estrategias comunicativas en Twitter y portales institucionales durante la segunda ola de Covid-19: análisis de los gobiernos de Alemania, España, Portugal y Reino Unido

Rivas-de-Roca

García-Gordillo

Rojas-Torrijos

2021

RLCS

View full text Add to dashboard Cite

Introducción: Las restricciones sociales impuestas por la pandemia de Covid-19 acentuaron el rol de las tecnologías como herramientas de interacción, pero también la función de las mismas en la comunicación institucional desarrollada por los gobiernos para explicar sus decisiones políticas ante una situación de crisis. Metodología: Esta investigación analiza comparativamente algunas de las estrategias comunicativas de los gobiernos de Alemania, España, Portugal y Reino Unido. Para ello se estudian los temas y objetivos de sus líderes o portavoces en Twitter: Steffen Seibert como representante de Merkel (Alemania), Pedro Sánchez (España), António Costa (Portugal) y Boris Johnson (Reino Unido). Asimismo, se analizan los mensajes en las webs oficiales de los gobiernos (Bundesregierung, La Moncloa, República Portuguesa y GOV.UK). Resultados: Se advierte una infrautilización de las potencialidades interactivas. Además, los temas y objetivos preferentes se repiten en Twitter y los portales institucionales, centrándose en el anuncio y evaluación de cuestiones sanitarias y económicas, si bien los mensajes en la red social abordan una mayor pluralidad de asuntos que no coindicen con los más retuiteados. Discusión: Las similitudes y divergencias halladas plantean una reflexión sobre el papel de las culturas políticas en la intervención comunicativa de los gobiernos, así como acerca de la necesidad de responder a los intereses de la audiencia. Conclusiones: La comunicación gubernamental se ha dirigido a las cuestiones más inmediatas de la pandemia, como la sanidad y la economía, desarrollando una agenda más amplia en Twitter que, en cambio, no se corresponde con los intereses observados entre el público.

show abstract

“…Within the context of the global COVID-19 pandemic, sites such as TED have played a crucial role in response to the need to link up science and society in addressing the uncertainty triggered by the health crisis, within the context of an upsurge in disinformation and fake news (Pérez-Dasilva et al 2020;Sierra-Rodríguez 2020;Ceron et al 2021). Although, as in previous health crises, television has been the most widely consumed medium (Casero-Ripollés 2020), digital and social media have also played an essential role.…”

Section: Introductionmentioning

confidence: 99%

Fewer and Later: Women as Experts in TED Talks about COVID-19

Eizmendi

Peña-Fernández

2021

Journalism and Media

View full text Add to dashboard Cite

The dissemination of science has undergone a major upsurge in recent years thanks to the Internet, which has served to overcome many of the technical and economic barriers. Among the many initiatives, one of the most successful tools has been the TED Talks website. At the same time, various studies indicate that women produce less science dissemination content and that they are also more likely to receive hostile comments. The objective of this research is to analyze from a gender perspective the content published on the TED Talk website on COVID-19 from 1 March 2020 to 31 March 2021 (n = 62) to determine its characteristics and the topics addressed, as well as the resulting engagement and the predominant feelings of the comments received. To do this, a content analysis of the publications has been carried out, as well as a qualitative analysis of the comments. The results indicate that the percentage of women experts on this platform is slightly lower than that of men (42.19%), and they have published content in later phases of the pandemic. From a qualitative point of view there are also differences, since women mainly opt for a social, political and social approach to the issue. In addition, the engagement of their publications is lower than that of men, although a higher prevalence of negative feelings is perceived in the comments they receive.

show abstract

Periodismo, comunicación institucional y transparencia: aprendizajes de la crisis sanitaria del COVID-19.

Cited by 11 publications

References 12 publications

Evaluation of Spanish Health System during the COVID-19 Pandemic: Accountability and Wellbeing Results

Evaluation of Spanish Health System during the COVID-19 Pandemic: Accountability and Wellbeing Results

Estrategias comunicativas en Twitter y portales institucionales durante la segunda ola de Covid-19: análisis de los gobiernos de Alemania, España, Portugal y Reino Unido

Fewer and Later: Women as Experts in TED Talks about COVID-19

Contact Info

Product

Resources

About