Persistent topic maps for knowledge and Web content management

Küng, Josef; Luckeneder, T.; Steiner, K.; Wagner, Roland; Wöß, Wolfram

doi:10.1109/wise.2001.996743

Cited by 8 publications

(9 citation statements)

References 3 publications

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“…Knowledge is power. As knowledge and organizational memory can be captured in enterprise content, access to content is an effective source of knowledge [21]. In addition, content distribution to clients is an important CRM activity, especially for financial enterprises.…”

Section: Management Objectives and Concernsmentioning

confidence: 99%

“…Kung et al [21] relates knowledge management to enterprise Web content management with focus on superimposed information and domain ontology. They employ a Topic Maps approach in their system architecture because the underlying abstract model provides a high degree of power and flexibility to combine these approaches by supporting evolutionary construction of computer-based organizational memories.…”

Section: Literature Reviewmentioning

confidence: 99%

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A Web services implementation framework for financial enterprise content management

Kwok

Chiu

2004

37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of The

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There is an increasing demand to replace the current cost ineffective and bad time-to-market hardcopy publishing and delivery of content in the financial world. Four major goals, namely, management, cost, legal issues, and value, for a financial system should be reached. The new Financial Enterprise Content Management System (FECMS) could archive these goals by providing different content management, process establishment, and system integration functions. The main contribution of this paper is an enterprise content model and a system architecture for tackling two main technical challenges of FECMS, namely, global system integration and content flow management. It consists of three major types of engines: Content Editorial Engines, Content Reception Engines, and Content Publishing Engines. A Content Editorial Engine provides content and taxonomy maintenance and approval functions for different levels of administrators in the financial institute. A Content Reception Engine collects content from external sources, and then delivers it to different parts of the system for approval and publication. A Content Publishing Engine stores approved content and send them to different parties via different channels (such as email, fax, and conventional mail). It also serves as the Web storefront of the enterprise for user enquiries. In addition, we outline a unified scalable implementation framework with contemporary Web Services technology to support both internal content flow and inter-enterprise interactions. Both interactive users and institutional programmatic users are thus supported.

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Section: Management Objectives and Concernsmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

A Web services implementation framework for financial enterprise content management

Kwok

Chiu

2004

37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of The

View full text Add to dashboard Cite

show abstract

“…Knowledge is power. As knowledge and organizational memory can be captured in enterprise content, access to content is an effective source of knowledge (Küng et al, 2001). A good ECM system can produce high return on investment, which is a valuable asset to the enterprise (McNay, 2002).…”

Section: Introductionmentioning

confidence: 99%

Engineering Financial Enterprise Content Management Services

Chiu¹,

Hung

Kwok

2010

International Journal of Systems and Service-Oriented Engineering

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The demand is increasing to replace the current cost ineffective and bad time-to-market hardcopy publishing and delivery of content in the financial world. Financial Enterprise Content Management Services (FECMS) have been deployed in intra-enterprises and over the Internet to network with customers. This paper presents Web service technologies that enable a unified scalable FECMS framework for intra-enterprise content flow and inter-enterprise interactions, combining existing sub-systems and disparate business functions. Additionally, the authors demonstrate the key privacy and access control policies for internal content flow management (such as content editing, approval, and usage) as well as external access control for the Web portal and institutional programmatic users. Through the modular design of an integrated FECMS, this research illustrates how to systematically specify privacy and access control policies in each part of the system with Enterprise Privacy Authorization Language (EPAL). Finally, a case study in an international banking enterprise demonstrates how both integration and control can be achieved.

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“…Kung et al (2001) relates knowledge management to enterprise Web content management with focus on superimposed information and domain ontology. They employ a Topic Maps approach in their system architecture because the underlying abstract model provides a high degree of power and flexibility to combine these approaches by supporting evolutionary construction of computer-based organizational memories.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Knowledge is power. As knowledge and organizational memory can be captured in enterprise content, access to content is an effective source of knowledge (Kung et al 2001).…”

Section: Introductionmentioning

confidence: 99%

Privacy and Access Control Issues in Financial Enterprise Content Management

Chiu¹,

Hung

Proceedings of the 38th Annual Hawaii International Conference on System Sciences

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Financial Enterprise Content Management Systems (FECMS) have been recently deployed not only in intraenterprises but also over the Internet to interact with customers. As FECMS contains a lot of sensitive and confidential information, there is an urgent need for tackling privacy and access control issues in these systems. In this paper, we proceed with our case study in an international banking enterprise on these issues. The FECMS is based on Web services technologies and we demonstrate the key privacy and access control policies for internal content flow management (such as content editing, approval, and usage) as well as external access control for Web portal and institutional programmatic users. Through the modular design of an integrated FECMS, we illustrate how we can systematically specify privacy and access control policies in each part of the system with the technology of Enterprise Privacy Authorization Language (EPAL).. 0-7695-2268

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Persistent topic maps for knowledge and Web content management

Cited by 8 publications

References 3 publications

A Web services implementation framework for financial enterprise content management

A Web services implementation framework for financial enterprise content management

Engineering Financial Enterprise Content Management Services

Privacy and Access Control Issues in Financial Enterprise Content Management

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