“…As a multidimensional concept, the way an individual responds and manages conflict is affected or influenced by a number of factors (individual factors, organisational or contextual factors, and interpersonal factors) (Almost et al., ; Ayub et al., ; Gbadamosi, Ghanbari Baghestan, & Al‐Mabrouk, ). Mounting evidence identified various factors such as age, nationality, gender, motives, values, knowledge, coping skills, emotional intelligence, and personality as important antecedents to the choice of handling conflicts for an individual (Almost, ; Almost et al., ).…”