“…Organizations adopt HA, owing to its potential to create value in process improvement, patient care and clinical outcomes (Cortada et al, 2012;Raghupathi and Raghupathi, 2014;Ward et al, 2014). HA overlays the volume, velocity and variety of data created by the other HIT systems, to provide clinical (Hoque Tania et al, 2020), operational (Heshmat et al, 2018), administrative (Chalmers et al, 2018) and strategic (Zor and Çebi, 2018) analysis and insights needed to make crucial decisions (Raghupathi and Raghupathi, 2014). The analytical approaches include statistical, contextual, quantitative, predictive and cognitive models (Cortada et al, 2012;Ward et al, 2014).…”