Professional models behavior of employees in the medical institutions

Abstract

Introduction. The choice by medical personnel of a particular trend in their professional behaviour has a direct and significant impact on the functioning of health care institutions in general. The labour behaviour of doctors and nurses is determined by many different external factors and the formed personal characteristics of the health workers themselves. The aim of the study. Identification of current models of professional behaviour of employees of the capital’s medical organizations. Material and methods. Sociological research in the form of a mass survey of doctors and nurses; multivariate data analysis using structural and logical typology (factor and cluster analysis). Results. The selection of four models of professional behaviour of employees of the capital’s medical organizations based on factor analysis (matrix of factor loadings) has been substantiated. The four models shown reflect the relationship between the personal characteristics of the personnel of healthcare institutions and working conditions (the ability to qualitatively fulfil the responsibilities for the provision of medical services and build a professional career). Discussion. The differences in the preference for behavioural trends of doctors and nurses in the workplace revealed in the study showed an uneven distribution by behavioural models: the greater importance of professional (qualification) qualities for some and personal characteristics for others. Conclusion. The systematization of behavioural models of medical personnel is in demand from the standpoint of the need to make effective management decisions in healthcare institutions in situations where it is necessary to identify and remove obstacles to achieving specific goals: increasing job satisfaction and providing quality medical care.