Psychometric properties of instruments measuring quality and satisfaction in mental health: A systematic review

Sánchez‐Balcells, Sara; Roca, Marta Callarisa; Rodriguez-Zunino, Nathalia; Llobet, Montserrat Puig; Lluch‐Canut, Teresa; Roldán‐Merino, Juan

doi:10.1111/jan.13813

Cited by 25 publications

(27 citation statements)

References 69 publications

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“…Given the influence of several elements on Cronbach's α coefficient, the low α value in these dimensions is probably due to the small number of items (two and three items, respectively). It is also worth pointing out that the reliability results obtained for the Spanish QPC-IPS are similar to those for other quality of care measures reported in a recent systematic review 15 .…”

Section: Discussionsupporting

confidence: 83%

“…In comparison to the instruments considered in a recent systematic review 15 , our results for Temporal stability were similar to those for the Spanish QPC-IP: the Combined Assessment of Psychiatric Environments instrument (CAPE) 31 , with a Pearson correlation coefficient of 0.82 for the staff version, the General Practitioner Experiences Questionnaire instrument (GPEQ) 32 , with an ICC of 0.72-0.87, and the Psychiatric Out-Patient Experiences Questionnaire (POPEQ) 33 , with an ICC of 0.90.…”

Section: A H E a D O F P R I N Tmentioning

confidence: 99%

“…Some of the instruments used have been ad hoc in nature and have been criticized because their psychometric properties have rarely been documented 14 . Nevertheless, a review of the literature revealed a large number of patient satisfaction instruments for hospitalized mental health patients, although the psychometric properties of these instruments demonstrated variable results 15 .…”

Section: Introductionmentioning

confidence: 99%

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A Spanish adaptation of the Quality in Psychiatric Care – Inpatient Staff (QPC-IPS) instrument: Psychometric properties and factor structure

Sánchez‐Balcells

Lundqvist

Roldán‐Merino

et al. 2020

An Sist Sanit Navar

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Section: Discussionsupporting

confidence: 83%

Section: A H E a D O F P R I N Tmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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A Spanish adaptation of the Quality in Psychiatric Care – Inpatient Staff (QPC-IPS) instrument: Psychometric properties and factor structure

Sánchez‐Balcells

Lundqvist

Roldán‐Merino

et al. 2020

An Sist Sanit Navar

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“…One reasons for this is the lack of standardized measurement instruments for identify areas in need of improvement and for making national and international comparisons [ 2 ]. It has been observed in a recent systematic review [ 3 ] that quality instruments in mental health have psychometric properties with highly variable results and it is recommended to take into account those with high quality standards of results. For example, in the area of mental health the Quality of Psychiatric Care–Inpatient (QPC-IP) instrument [ 4 ] was developed with the aim of reduce this gap.…”

Section: Introductionmentioning

confidence: 99%

A Spanish adaptation of the Quality in Psychiatric Care—Inpatient (QPC-IP) instrument: Psychometric properties and factor structure

et al. 2021

Self Cite

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Background and aim Western countries share an interest in evaluating and improving quality of care in the healthcare field. The aim was to develop and examine the psychometric properties and factor structure of the Spanish version of the Quality in Psychiatric Care–Inpatient (QPC-IP) instrument. Methods A psychometric study was conducted, translating the QPC-IPS instrument into Spanish, revision of the instrument by a panel of experts, and assessing its psychometric properties. 150 psychiatric inpatients completed the QPC-IP. Test-retest reliability was assessed by re-administering the questionnaire to 75 of these patients. Results After conducting pilot testing and a cognitive interview with 30 inpatients, it was determined that the QPC-IPS was adequate and could be self-administered. A Cronbach’s alpha of 0.94 was obtained for the full instrument and values of 0.52–0.89 for the various dimensions of the questionnaire. Test re test reliability: The Intraclass Correlation Coefficient for the full questionnaire was 0.69, while for the individual dimensions values between 0.62 and 0.74 were obtained, indicating acceptable temporal stability. Convergent validity was analysed using 10-point numerical satisfaction scale, giving a positive correlation (0.49). Confirmatory factor analysis revealed six factors consistent with the original scale. The Spanish version yielded adequate results in terms of validity and reliability. Conclusion Our findings provide evidence of the convergent validity, reliability, temporal stability and construct validity of the Spanish QPC-IP for measuring patient quality in psychiatric care in Spanish hospitals. Hospital administrators can use this tool to assess and identify areas for improvement to enhance quality in psychiatric care.

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“…To date, systematic reviews have focused on satisfaction instruments, 32,33 which is a limited approach to patient experience, or on PREMs but in a nonexhaustive way. 34 Given the growing number of PREMs and the need for using them in clinical settings, the objectives of this systematic review were to 1) identify all available PREMs designed to measure the mental health care experience of adult patients, 2) provide an overview of their content and psychometric properties, and 3) critically analyze the methodological quality of these instruments using a set of pre-established robust criteria.…”

Section: Introductionmentioning

confidence: 99%

<p>Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures</p>

Fernandes¹,

Fond²,

Zendjidjian³

et al. 2020

PPA

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Background There is growing concern about measuring patient experience with mental health care. There are currently numerous patient-reported experience measures (PREMs) available for mental health care, but there is little guidance for selecting the most suitable instruments. The objective of this systematic review was to provide an overview of the psychometric properties and the content of available PREMs. Methods A comprehensive review following the preferred reporting items for systematic reviews and meta-analysis (PRISMA) guidelines was conducted using the MEDLINE database with no date restrictions. The content of PREMs was analyzed using an inductive qualitative approach, and the methodological quality was assessed according to Pesudovs quality criteria. Results A total of 86 articles examining 75 PREMs and totaling 1932 items were included. Only four PREMs used statistical methods from item response theory (IRT). The 1932 items covered seven key mental health care domains: interpersonal relationships (22.6%), followed by respect and dignity (19.3%), access and care coordination (14.9%), drug therapy (14.1%), information (9.6%), psychological care (6.8%) and care environment (6.1%). Additionally, a few items focused on patient satisfaction (6.7%) rather than patient experience. No instrument covered the latent trait continuum of patient experience, as defined by the inductive qualitative approach, and the psychometric properties of the instruments were heterogeneous. Conclusion This work is a critical step in the creation of an item library to measure mental health care patient-reported experience that will be used in France to develop, validate, and standardize item banks and computerized adaptive testing (CAT) based on IRT. It will also provide internationally replicable measures that will allow direct comparisons of mental health care systems. Trial Registration NCT02491866.

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Psychometric properties of instruments measuring quality and satisfaction in mental health: A systematic review

Abstract: The present psychometric review found that five of the instruments met valid psychometric criteria. In light of the current economic situation, future reviews should include analysis of the usefulness of instruments based on cost-effectiveness, acceptability, and educational impact.

Cited by 25 publications

References 69 publications

A Spanish adaptation of the Quality in Psychiatric Care – Inpatient Staff (QPC-IPS) instrument: Psychometric properties and factor structure

A Spanish adaptation of the Quality in Psychiatric Care – Inpatient Staff (QPC-IPS) instrument: Psychometric properties and factor structure

A Spanish adaptation of the Quality in Psychiatric Care—Inpatient (QPC-IP) instrument: Psychometric properties and factor structure

<p>Measuring the Patient Experience of Mental Health Care: A Systematic and Critical Review of Patient-Reported Experience Measures</p>

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