Forensic dentistry, a branch of the forensic sciences, plays an important role within postmortem human identification, especially in cases of corpses that are charred, skeletonized or in an advanced state of decomposition. Identification of human remains via dental knowledge is done using a comparative technique, which is simple, inexpensive and reliable, the aim of which is to compare dental records and information recorded by dentists in clinical appointments made before an individual's death, with postmortem dental records obtained via forensic examination. In this context, the present study aims to demonstrate the importance of dental records and the effectiveness of forensic dentistry in human identification, illustrated by the report of a case that was conducted at the São Luis Coroner's Office in the Brazilian state of Maranhão. It may be concluded that dental records maintained by a dentist, when complete, properly structured and correctly archived, retain important personal information and are fundamental tools in the process of human identification.