Quasi‐markets for the Social Services

Travers, Peter

doi:10.1111/j.1467-8500.1995.tb01143.x

Cited by 2 publications

(2 citation statements)

References 2 publications

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“…As there is no real commercial market in the provision of community services, the reforms which have led to the contracting out of services can be seen as an attempt to create a quasi-market by mimicking the arrangements of the market in the hope of increasing efficiency (see Travers 1995). In addition to the lack of any real market dynamics in the provision of community services, the attempt to introduce quasi-markets is problematic in a number of other respects.…”

Section: Market Forces and Competitionmentioning

confidence: 98%

The Changing Role of Government in Community Services: Issues of Access and Equity to Administrative Review

Tang

1997

Aust J Public Adm

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Governments are increasingly moving to privatise, or contract out many community services and functions previously the responsibility of the public sector. Consumers of community services stand to benefit from this trend toward contracting out. However, it is also apparent that there is a need to ensure that improved avenues of review, redress and safeguards accompany these changes in delivery and decision making.

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Section: Market Forces and Competitionmentioning

confidence: 98%

The Changing Role of Government in Community Services: Issues of Access and Equity to Administrative Review

Tang

1997

Aust J Public Adm

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“…Although one of the claimed benefits of output-based funding is that services, being at risk of losing money if they lose custom, will be more responsive to consumers, the reality is not always so positive. Consumers have often developed links with particular professional staff and so changing these is not always easy or necessarily in the consumer's own interest (Travers 1995). Further, in many areas of public provision, shortage of services means that there are waiting lists for all services and so swapping custom is not feasible.…”

Section: Regulatory Frameworkmentioning

confidence: 99%

Specific Purpose Programs in Human Services and Health: Moving from an Input to an Output and Outcome Focus

Duckett

Swerissen

1996

Aust J Public Adm

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The content and control mechanisms of specific purpose programs are regularly under review, currently through processes associated with the Council of Australian Governments (COAG), with most proposals for reform in this area arguing for a shift to a focus on outputs or outcomes. This article reviews the place and role of specific purpose programs in the human services and health field, and identifies four issues which need to be addressed as part of any refocus onto outputs and outcomes. The four issues are: specification of objectives; measurement of outputs and/or outcomes; mechanisms for ensuring accountability to consumers; and systems of sanctions and rewards.

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Quasi‐markets for the Social Services

Cited by 2 publications

References 2 publications

The Changing Role of Government in Community Services: Issues of Access and Equity to Administrative Review

The Changing Role of Government in Community Services: Issues of Access and Equity to Administrative Review

Specific Purpose Programs in Human Services and Health: Moving from an Input to an Output and Outcome Focus

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