Relationships Among Organizational Values, Employee Engagement, and Patient Satisfaction in an Academic Medical Center

Kang, Ji Yun; Lee, Minji K.; Fairchild, Erin M.; Caubet, Suzanne L.; Peters, Dawn E.; Beliles, Gregory; Matti, Linda K.

doi:10.1016/j.mayocpiqo.2019.08.001

Cited by 21 publications

(21 citation statements)

References 23 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Then the results of hypothesis testing can be concluded that employee engagement has a positive and significant effect on employee performance at the Regional General Hospital dr. Zainoel Abidin Banda Aceh. Employee engagement is an employee's enthusiasm for work that occurs because employees direct their energies to work in line with the company's strategic priorities (Afendi et al, 2020;Asih & Dewi, 2017;Kang et al, 2020;Pringgabayu & Kusumastuti, 2016). This spirit is formed because employees feel attached to the organization so that it has a positive potential for the organization, namely an increase in income.…”

Section: Discussionmentioning

confidence: 99%

Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction

Sulistyawati

Sufriadi²

2020

IJSSB

View full text Add to dashboard Cite

This study was to analyze the effect of perceived organizational support on employee engagement and its impact on employee job satisfaction. This type of research is explanatory research with a quantitative approach. Hypothesis testing using the hierarchical regression analysis method with the help of SPSS version 21. The results showed that: there was a positive influence on perceived organizational support on employee engagement. with the result Z = 0.628; t = 6,096; p <0.001; there is a positive effect of perceived organizational support on employee performance indicated by the result Y = 0.791; t = 12,022; p <0.001; There is a positive influence on employee engagement on employee performance as indicated by Y = 0.323; t = 2,766; p <0.01); and employee engagement can be proven as a mediating variable on the effect of perceived organizational support on the performance of administrative employees. So, there is an effect of perceived organizational support on employee engagement and its impact on employee job satisfaction. These findings are expected to evaluate employee performance and understand the process of implementing policies for employees.

show abstract

Section: Discussionmentioning

confidence: 99%

Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction

Sulistyawati

Sufriadi²

2020

IJSSB

View full text Add to dashboard Cite

show abstract

“…The phenomenon of increasing competence, meeting motivational needs, and the limitations of the available learning environment are three components that significantly affect teacher performance and education quality (Kang et al, 2019). It can be seen that as a result of the three components still need to be improved; the teacher seeks to enhance the quality of teaching outcomes, punctuality in completing the curriculum and lesson plans is not late, is required to have the initiative in completing work, strives to have the ability to meet the teaching and learning process well, and improves the application of fostering cooperation between teachers and students (Van den Berghe et al, 2014).…”

Section: Introductionmentioning

confidence: 99%

The Effect of Competences, Work Motivation, Learning Environment on Human Resource Performance

Mulang

2021

GRHRM

View full text Add to dashboard Cite

This research is motivated by efforts to improve the quality of education, and teacher performance has not been achieved as expected. This can be seen from the number of students' achievement decreases. Due to the teacher's performance has not yet produced a standard output of students who excel. The cause that occurs can not be separated from the competence, motivation, and learning environment that still has to be improved. These three variables directly or indirectly have an influence on teacher performance and the quality of education. This study aims to determine and analyze the effect of competence, motivation, learning environment on teacher performance, the quality of education, and indirect effects through teacher performance on the quality of education. The population of this study was all elementary school teachers at the Education Office of South Sulawesi Province. The total sample study is 393 respondents. The data were analyzed using the Structural Equation Model (SEM) utilizing AMOS 18. The study results found that direct or indirect effect the competence, motivation, learning environment had a positive and significant effect on teacher performance, as well as relationship antecedent variables on the quality of education. Including the performance of teachers, effect on quality of education.

show abstract

“…However, with an ever-increasing dependence on distractive technologies maintaining EE at workplace is becoming a next to impossible thing ( Farooq et al., 2017 ; Farooq and Salam, 2020 ; Jena et al., 2018 ; Kang et al., 2019 ; Ngo et al., 2020 ). Therefore, Rich et al.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Their results have established that EE is significantly influenced by the implementation of CSR in commercial airlines ( Farooq and Salam, 2020 ). However, still not much is known regarding the role and significance of EE in the garments manufacturing industry ( Farooq and Salam, 2020 ; Jena et al., 2018 ; Kang et al., 2019 ; Veleva et al., 2017 ). Therefore, it is predictable that the results derived from this comprehensive study can offer some new comprehensions regarding the role and significance of EE in the garments manufacturing industry.…”

Section: Literature Reviewmentioning

confidence: 99%

Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work

Farooq

Salam

2021

Journal of Cleaner Production

View full text Add to dashboard Cite

Implementation of cleaner production practices (CPP), service quality (SQ) and corporate social responsibility (CSR) is often studied at organizational level. A number of studies on trio have reported it’s significant impact on overall organizational performance and profitability across the globe. However, not much is studied about the individual level micro influence of these constructs on employee engagement (EE), organizational pride (OP), organizational identification (OI) and “desire to have a significant impact through work” (DSIW). Therefore, this study presents a comprehensive framework for assessing the impact of the implementation of CPP, SQ and CSR on EE, OP, OI and DSIW. Data collected from 320 non-managerial staff members employed at a garments manufacturing company in Pakistan was analyzed using partial least square (PLS) approach. Findings revealed that the implementation of CPP, SQ and CSR plays an important role in shaping EE, OP, OI and DSIW in the garments manufacturing industry. Further, it is found that the implementation of CPP has a non-significant impact on SQ. Additionally, results of the importance-performance map analysis (IPMA) have also confirmed that the implementation of CPP at company level has shown a highest importance and performance amongst all the latent constructs proposed as predictors of DSIW in the garments manufacturing industry. These findings are a step forward and unique contribution of this study in the domain of CPP, SQ, CSR, EE, OP, OI and DSIW.

show abstract

Relationships Among Organizational Values, Employee Engagement, and Patient Satisfaction in an Academic Medical Center

Abstract: Objective: To examine the relationships among various organizational values, employee engagement, and patient satisfaction in an academic medical center.

Cited by 21 publications

References 23 publications

Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction

Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction

The Effect of Competences, Work Motivation, Learning Environment on Human Resource Performance

Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work

Contact Info

Product

Resources

About