2019
DOI: 10.5267/j.uscm.2018.6.002
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Remedies of low performance among Pakistani e-logistic companies: The role of firm’s IT capability and information communication technology (ICT)

Abstract: Pakistan is instable which causes low performance of e-logistic industry. Thus, logistic industry of Pakistan is lacking as compared to other developing countries such as China, India, and Malaysia. Low performance is majorly based on low staff service quality, inappropriate website design and goods traceability system. As remedies of these issues, the current study introduced firm's IT capability and information communication technology (ICT). The primary objective of this study is to investigate the determin… Show more

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Cited by 32 publications
(25 citation statements)
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References 21 publications
(23 reference statements)
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“…The aim of microfinance institutes is to support women micro-enterprise through training or skill development programs and social capital development. Microfinance institutes are also providing other financial services like credit (Arif et al, 2017;Hameed et al, 2019aHameed et al, , 2019b. However, this study is limited to non-financial services such as training and social capital.…”
Section: Fig 1 Theoretical Frameworkmentioning
confidence: 99%
“…The aim of microfinance institutes is to support women micro-enterprise through training or skill development programs and social capital development. Microfinance institutes are also providing other financial services like credit (Arif et al, 2017;Hameed et al, 2019aHameed et al, , 2019b. However, this study is limited to non-financial services such as training and social capital.…”
Section: Fig 1 Theoretical Frameworkmentioning
confidence: 99%
“…Digital capability has a positive and significant effect on communication skills. These results support the research of Ul Hameed [16] which states that the ability of individuals to operate digital technology will greatly assist the process of communication which is technologically mediated.…”
Section: Discussionsupporting
confidence: 86%
“…In line with current study, Hameed et al (2018a) also proved that IT is meditating variable in supply chain. However, another study conducted by Hameed et al (2018b), found that IT capability is one of the moderating variable in supply chain manage which has significant positive influence in supply chain. Additionally, the Table 5 shows the variance explained.…”
Section: Data Analysis Results and Discussionmentioning
confidence: 93%