“…Online learning satisfaction refers to evaluation opinions and feeling experiences of learners toward the quality of online learning service provided by online learning providers, which is a cumulative psychological response to online learning contents and learning environment, formed after a rational and emotional comparison between the actual perceived online learning effect and expectations of the perception ( Yao et al, 2016 ). Currently, OLS has become a focus of research drawing much attention ( Bair and Bair, 2011 ; Ramayah and Lee, 2012 ; Ladyshewsky, 2013 ; Richardson et al, 2017 ; Alqurashi, 2019 ; Wang et al, 2019 ; Lin et al, 2020 ; Xiao and Li, 2021 ), especially after the spreading of COVID-19, among which the factors influencing OLS are the most hotly discussed ( Hew et al, 2020 ; Zhang et al, 2020 ; Jiang et al, 2021 ; Zeng and Wang, 2021 ; Schroedler et al, 2022 ). Some of the factors of significance include the role of online educator ( An et al, 2009 ; Costley and Lange, 2016 ), online interaction between teacher and learner ( Baker, 2010 ; Kuo et al, 2014 ), perceived usefulness of online learning course ( Liaw, 2008 ; Liu et al, 2015 ), online learning content ( Kranzow, 2013 ), the role of platform technology ( Dinh and Nguyen, 2020 ), learner’s motivation and efficacy ( Artino, 2007 ; Alqurashi, 2019 ), online learning environment ( Piccoli et al, 2001 ; Alqurashi, 2019 ) as well as assessment and evaluation systems ( Dinh and Nguyen, 2020 ).…”