“…Nurses must demonstrate that the services they provide are appropriate in the current environment of fiscal restraint and cutback. Despite their continued establishment, evaluation undertaken to determine the efficacy of NMCs has been limited to areas such as customer satisfaction surveys, data on throughput, clinic services offered, types of conditions treated, and time spent with clients (Zachariah & Lundeen 1997, Bear & Bowers 1998, Helvie 1999, Macnee 1999, Hagan et al. 2000).…”