“…The diversity of the world's languages, cultures, religions, beliefs and traditions manifests the most in the languages. Cross-cultural communication is a currently thriving field as globalisation, instant communication and easy travel access make people from different parts of the world more connected than they have ever been in the past centuries (Bakhov et al, 2021;Luo & Zhang, 2021;Shadiev et al, 2021). Alongside the significant, positive interest people generally have when it comes to learning and interacting with people from different cultures, this diversity is also a causal factor in cross-cultural misunderstandings when communicating (Herdi & Handayani, 2020;Sahadevan & Sumangala, 2021).…”