Abstract:The government program is mostly based on the supply model in which the program has already been created, and the following institutions just carry out the program as instructed. This research is aimed to assessing the outstanding competition program using the Malcolm Baldrige model. The model used is the seven model uses in the quality assessment includes; leadership, strategic planning, customer and market focus, measurement, human resource focus, process management, and results. The research concludes that … Show more
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