Intelligence and Machine Learning (AI/ML) can transform mobile communications, enable new applications and services, and pave the way beyond 5G. The adoption of AI/ML may also advance network optimizations and service life-cycle management. This article provides an overview of AI/ML analytics exploring the main concepts in relation to network automation and service-based architectures. Furthermore, it sheds light on AI/ML analytics service enablers by considering a system-level approach elaborating on the key technologies related to service discovery, request, control, and reporting of AI/ML analytics. Finally, it provides an analysis for maintaining the services of AI/ML analytics up-to-date, by considering modifications of the AI/ML model in order to detect, interpret, and compensate for potential performance drifts.