1998
DOI: 10.1108/13673279810249369
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Sense‐making theory and practice: an overview of user interests in knowledge seeking and use

Abstract: My purpose in this paper is to share with the reader an approach to studying human sense making which has from its inception conceptualized knowledge and information as a verb. This approach, called Sense making, has made no distinction between knowledge and information. Instead, it has referred to the making and unmaking of sense and has defined information/knowledge as product of and fodder for sense making and sense unmaking. [1]

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Cited by 530 publications
(412 citation statements)
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References 23 publications
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“…By placing the user at the centre, information seeking is seen as a constructive process of finding meaning or 'making sense' from information (Dervin 1998;Kuhlthau 1991). There has been significant use of 'Sense-making' (Dervin 1999) as a theory guiding information seeking research and context studies as it allows for the emergence of insights about how a person makes sense of their information experiences.…”
Section: Literature Reviewmentioning
confidence: 99%
See 1 more Smart Citation
“…By placing the user at the centre, information seeking is seen as a constructive process of finding meaning or 'making sense' from information (Dervin 1998;Kuhlthau 1991). There has been significant use of 'Sense-making' (Dervin 1999) as a theory guiding information seeking research and context studies as it allows for the emergence of insights about how a person makes sense of their information experiences.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Previous considerations of contexts in information seeking research have described them as physical spaces (Savolainen, 2006a), networked spaces (Savolainen, 1999), information use environments (Taylor, 1991in Savolainen, 2009, time (Savolainen, 2006b), and situations and resourcing (Johnson, 2003;Dervin, 1998).…”
Section: Descriptions Of Contextmentioning
confidence: 99%
“…O sensemaking, portanto, presume a relevância da individualidade, situacionalidade, a utilidade de experiências vividas e padrões institucionalizados no locus ao qual atores organizacionais estão inseridos, para que seja possível a construção de quadros da realidade úteis ao direcionamento de comportamentos e atividades (CARNER; QUINN, 1988;HUBER;DAFT, 1987;WATERMAN, 1990); em outras palavras, criar facticidade (WEICK, 1995b(WEICK, , 2009. Esse comportamento interno e exteriorizado através dos sentidos é o que permite ao ator organizacional construir e projetar seu movimento através do tempo e do espaço (DERVIN, 1998). Portanto, o sensemaking é o que os atores organizacionais elaboram como experiência a partir dos sinais do presente e dos ambientes em que estão mergulhados.…”
Section: Sensemaking E O Desenvolvimento De Redes De Relacionamentos unclassified
“…Schön's quotation raises suggests the construct Sensemaking, which is found in management (Weick 1995;Weick et al 2005), knowledge management (Dervin 1998) and human-computer interaction (Furnas and Russell 2005;Russell et al 1993). Sensemaking is simply "what people do to make sense of the information in their world" (Furnas and Russell 2005, p. 1).…”
Section: Theoretical Justification Of Scimentioning
confidence: 99%
“…Sensemaking (Dervin 1998;Russell et al 1993;Schön 1983;Weick 1995;Weick et al 2005) Coevolution (Alexander 1964;Cross 1992;Dorst and Cross 2001;Maher et al 1995;Schön 1983) Implementation (Alexander 1964;Boehm 1988;Bourque and Dupuis 2004;Royce 1970) Constraints (Ralph and Wand 2009;Simon 1996;Sommerville 1996) Design Agent (Alexander 1964;Cross 1992;Eekels 2000;Ralph and Wand 2009) Context (Alexander 1964;Checkland 1999;Orlikowski 1993a;Orlikowski 1993b;Ralph and Wand 2009;Schön 1983) Design Object (Alexander 1964 (Alexander 1964;Maher et al 1995;Purao et al 2002) Mental Picture of Design Object (Alexander 1964;Maher et al 1995;Purao et al 2002) Primitives (Meyer 1988;Parnas 1972;Ralph and Wand 2009;Robey et al 2001) In summary, SCI explains how an agent designs a complex system by alternating between three categories of activities in a self-directed sequence. Its central claim is that Sensemaking, Coevolution and Implementation constitute a set of necessary and sufficient activities to generate a software system.…”
Section: Concept Sourcesmentioning
confidence: 99%