Servitization trend in the machine-tools market: comparing value from turnkey and specialized IoT-based analytics solutions using TOPSIS

Legault, Philippe; Santa-Eulalia, Luís Antonio de; Mosconi, Elaine; Bordeleau, Fanny-Ève; Francoeur, Christian; Cadieux, Nathalie; Anholon, Rosley; Rekik, Zine

doi:10.1016/j.promfg.2019.03.061

Cited by 8 publications

(2 citation statements)

References 10 publications

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“…A few types of research have applied a quantitative framework, for instance, multiple criteria decision-making (MCDM) techniques, (e.g. Legault et al ., 2019). In contrast, this research employs a hybrid literature review-MCDM framework to achieve accurate results and comprehensive achievement.…”

Section: Resultsmentioning

confidence: 99%

Hybrid business offerings in small internationalisers: a mixed-method analysis of internal capabilities through hesitant fuzzy information

Amoozad Mahdiraji,

Abbasi Kamardi,

Jafari-Sadeghi

et al. 2023

IMR

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PurposeIn this research, the initial list of internal capabilities in small and medium-sized enterprises (SMEs) leading to success in international markets has been extracted. Then, the most relevant capabilities to international SMEs under servitisation and hybrid offerings have been screened. Next, the selected capabilities have been classified, and ultimately the relationship amongst the capabilities has been analysed. The conceptual model for SMEs participating in international markets with hybrid offerings has been illustrated.Design/methodology/approachA literature review has been employed to extract the initial list of internal capabilities to address the research objectives. Then, a novel hesitant fuzzy Delphi (HFD) method has been developed to select the most relevant capabilities for SMEs for hybrid offerings in international markets by using the experts opinions. Subsequently, a novel hesitant fuzzy interpretive structural modelling (HFISM) has been developed to classify the capabilities, design a level-based conceptual model and present the relationship amongst the prominent capabilities.FindingsAfter the literature review, sixteen internal capabilities leading to success in the international market via hybrid offerings have been extracted. Then, eight selected capabilities were chosen for further investigation by applying 15 expert opinions and via the HFD approach. According to HFISM results, a level-based conceptual model was emanated, and “ability to take advantage of international opportunities”, “financial strength”, “technology level” and “efficient innovation management” were considered as the most fundamental capabilities resulting in successful hybrid offerings in international markets.Originality/valueAlongside the multi-layer decision-making approach developed in this manuscript to analyse the internal capabilities roles in hybrid offering success towards international markets, to the best knowledge of the authors, the hesitant fuzzy approaches developed in this article have not been previously presented by any other scholar. A novel HFD approach has been designed for consensus amongst the experts under uncertain circumstances. Furthermore, a novel HFISM has been suggested and employed in this research to comprehend the relationship amongst the internal capabilities.

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Section: Resultsmentioning

confidence: 99%

Hybrid business offerings in small internationalisers: a mixed-method analysis of internal capabilities through hesitant fuzzy information

Amoozad Mahdiraji,

Abbasi Kamardi,

Jafari-Sadeghi

et al. 2023

IMR

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“…Dadas a utilidade e a relevância do AMD, trabalhos têm sido desenvolvidos com o apoio de seus vários métodos e em diferentes contextos. Para exemplificar, pode-se citar estudos nas áreas de saúde (Ozsahin et al, 2017;Hillerman, Souza, Reis, & Carvalho, 2017), meio ambiente (Konstantinos, Georgios, & Garyfalos, 2019), indústria (Legault et al, 2019) e gestão (Chavira, Lopez, Noriega, Valenzuela, & Carrillo, 2017). A partir desses exemplos, pode-se notar a variedade de contextos em que o AMD é útil, bem como os variados métodos que podem ser utilizados, como PROMETHEE, ELECTRE, AHP, TOPSIS ou a combinação desses.…”

Section: Apoio Multicritério à Decisãounclassified

Modelo Multicritério de Gerenciamento do Sortimento de Produtos para o Setor de Panificação

Mendonça

Aires

2020

RAIMED

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A gestão do sortimento de produtos é um fator-chave por envolver a satisfação dos clientes, devido às suas necessidades por mais opções de escolha, e a gestão das empresas, devido ao alto custo associado a grandes sortimentos. Nesse contexto, o objetivo deste estudo foi o de desenvolver um modelo multicritério de gerenciamento do sortimento de produtos para o setor de panificação. Para isso, foram considerados nove critérios divididos em quatro categorias para avaliação de produtos do setor de panificação de uma rede de supermercados do nordeste brasileiro. O método utilizado foi o TOPSIS e os resultados foram apresentados por meio de rankings das alternativas envolvidas na pesquisa e suas implicações. A partir dos resultados, foi possível apresentar de que forma o sortimento dos produtos pode ser mais eficiente dada a competitividade do mercado, com destaque para sugestões de manutenção e melhoria de produtos líderes de vendas, eliminação de produtos redundantes e de outros com elevados índices de perdas/vendas ou custos, bem como a preservação de produtos com diferenciais competitivos. Concluiu-se que o modelo foi satisfatório em atender o objetivo proposto.

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Application of Topsis Decision-Making Technique in Selecting a Sustainable Project Financing Model for Infrastructure in China

Ademola,

Hammad

2024

Lecture Notes in Civil Engineering

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Servitization trend in the machine-tools market: comparing value from turnkey and specialized IoT-based analytics solutions using TOPSIS

Cited by 8 publications

References 10 publications

Hybrid business offerings in small internationalisers: a mixed-method analysis of internal capabilities through hesitant fuzzy information

Hybrid business offerings in small internationalisers: a mixed-method analysis of internal capabilities through hesitant fuzzy information

Modelo Multicritério de Gerenciamento do Sortimento de Produtos para o Setor de Panificação

Application of Topsis Decision-Making Technique in Selecting a Sustainable Project Financing Model for Infrastructure in China

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