“…In this sense, simulation approaches have been proven to be a powerful tool for decision making in environments characterized by uncertainty (Fathollah et al, 2009;Jiménez-García et al, 2014;Jin et al, 2014;Ramírez-Granados et al, 2014;Rendón-Sagardi et al, 2014;Zhu et al, 2014). In operations management, simulation has been a fundamental tool when designing operations processes (Jahangirian et al, 2010;Ji et al, 2020;Negahban & Smith, 2014;Zhu et al, 2014), supply chain networks (Jiménez-García et al, 2014;Petrovic et al, 1998) or materialhandling systems (Florescu & Barabas, 2020;Leung & Lau, 2020), among other complex decisions in the field. Similarly, simulation models can help understand variations in production system performance that may have different predicted scenarios without directly impacting the actual production system (Abdulmalek & Rajgopal, 2007;Florescu & Barabas, 2020;Persson & Olhager, 2002;Rendón-Sagardi et al, 2014).…”