Situated Encounters with Socially Engaged Art in Community-based Design

Clarke, Rachel; Briggs, Jo; Light, Ann; Wright, Pete

doi:10.1145/2901790.2901882

Cited by 30 publications

(19 citation statements)

References 33 publications

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“…As described in [11], it is extremely important for researchers to be mindful of how their conduct in professional relationships reflects upon their credibility. But, based on the premise within ECD to form an empathetic, trusting relationship with another, to find ways in which we should be able to feel and sense another's experience, we find ourselves questioning the extent to which it is possible to retain these objective and professional boundaries, and still achieve the aims of ECD [6]. Is it possible to have "strong feelings between self and other" [42, pg.…”

Section: Practical Strategy 1: Formally Sharing Emotion Workmentioning

confidence: 99%

Emotion Work in Experience-Centered Design

Balaam

Comber

Clarke

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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Experience Centred Design (ECD) implores us to develop empathic relationships and understanding of participants, to actively work with our senses and emotions within the design process. However, theories of experience-centred design do little to account for emotion work undertaken by design researchers when doing this. As a consequence, how a design researcher's emotions are experienced, navigated and used as part of an ECD process are rarely published. So, while emotion is clearly a tool that we use, we don't share with one another how, why and when it gets used. This has a limiting effect on how we understand design processes, and opportunities for training. Here, we share some of our experiences of working with ECD. We analyse these using Hochschild's framework of emotion work to show how and where this work occurs. We use our analysis to question current ECD practices and provoke debate. CCS CONCEPTS • Human-centered computing → Interaction design process and methods; • Social and professional topics → Employment issues;

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Section: Practical Strategy 1: Formally Sharing Emotion Workmentioning

confidence: 99%

Emotion Work in Experience-Centered Design

Balaam

Comber

Clarke

et al. 2019

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

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“…There is a need for establishing meaningful relationships and outcomes when designing with vulnerable communities [41]. Clarke et al call for design researchers to account for being socially engaged with participants and to value relationships built with participants [12]. When engaging with rural communities partaking in social practices, such as sharing of food supports the building of relationships [6].…”

Section: Meaningful Design Outcomesmentioning

confidence: 99%

“…Empathy: We drew on design literature that highlighted the importance of empathy in building trust and relationships with participants [11,33,45]. We dedicated engagements to empathetically listening [12] to the community's grievances and exploring how we may respond to them. Grievances that were surfaced throughout the study were equally explored and discussed.…”

Section: Initial Design Research Approachmentioning

confidence: 99%

Involving Syrian Refugees in Design Research

Talhouk¹,

Balaam

Toombs

et al. 2019

Proceedings of the 2019 on Designing Interactive Systems Conference

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With the Syrian crisis entering its 8 th year, refugees have become the focus of research across multiple disciplines, including design and HCI research. While some researchers have reflected upon designing with refugees, these accounts have been limited to conducting design workshops in formal spaces. Through reflecting on our experiences of conducting design research in informal refugee settlements in Lebanon we unpack lessons learnt, design practices and research approaches that facilitate design engagements with refugees. We highlight the value in participants configuring the design space, using a dialogical approach as well as creating a safe space for both participants and the researcher. We also reflect on the roles that researchers may take on when conducting similar research. By doing so we contribute specific design practices that may be transferrable to other similar contexts.

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“…More situated design responses for socially engaged design and innovation with specific communities (such as Clarke et al 2016) have however responded more holistically to precarities of existence in very particular ways. This includes design for sustainable financial services for rural farmers in Myanmar to support poverty reduction (Aung Din 2017), support for an understanding of the circulation and appreciation of creative cultures under threat of disappearance in Taiwan (Bardzell, Bardzell and Ng 2017), and design for community fire preparedness to support coordinated local responses during bush-fires in Australia (Akama and Ivanka 2010).…”

Section: Managing Risk In Design For Social Innovationmentioning

confidence: 99%