Six Sigma: a goal‐theoretic perspective

Linderman, Kevin; Schroeder, Roger G.; Zaheer, Srilata; Choo, Adrian S.

doi:10.1016/s0272-6963(02)00087-6

Cited by 685 publications

(659 citation statements)

References 38 publications

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“…In addition, findings indicate that on-field performance has a significant impact on factors including service quality in sport events and that the unsuccessful management of players as suppliers can make or break a professional sports teams' profits. Further research opportunities therefore include the application of operations management to the analysis and improvement of on-field performance using Quality Function Deployment (Mehrjerdi, 2010), Six Sigma (Linderman et al, 2003) or by utilizing traditional SCM practices in managing a supply of talent. It should be noted that as the opportunities demonstrated in this paper are based on the findings of the study only, the proposed research agenda is not intended to be exhaustive and merely provides a starting point for further work in this area.…”

Section: Discussionmentioning

confidence: 99%

“…Sports equipment manufacturing and retail are excluded from the scope of this paper as they are seen as a separate industry related more closely to retail than to sport. This paper does not consider the potential application of OM to on-field sport performance, however this context is recognized as another possible outlet for research as certain tools such as Statistical Process Control (SPC) and Six Sigma have the potential to be used in improving athlete performance (Antony, 2000, Linderman et al, 2003.…”

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confidence: 99%

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Should we try out for the major leagues? A call for research in sport operations management

Kauppi

Moxham

Bamford

2013

International Journal of Operations &Amp; Production Management

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Purpose – Research related to operations management (OM) in the sport industry is underdeveloped, despite sport being a continued context of study in other management disciplines. Most studies on the topic are conducted largely in isolation and not linked to the wider OM theory base. This paper aims to provide a comprehensive understanding of the few studies conducted and develop a detailed research agenda to encourage future research in this interesting, important and topical context. Design/methodology/approach – This paper uses a comprehensive systematic literature review methodology to synthesize the research on sport OM to date. Gaps within the literature are identified and avenues for future research to drive improved performance in multiple aspects of sport OM are suggested. Findings – Examination of the literature shows sports OM to be underdeveloped, with little cumulative learning between existing studies and weak linkages between sport and OM research. To develop the topic further there is a clear requirement for more theory-based research as well as more rigorous empirical testing. The sport industry has special characteristics that differentiate it from the overall service industry and call for targeted research. Practical implications – Sport today is a major business. The industry also contributes to individual health and well-being. This paper suggests several research directions designed to improve off-field performance in sport operations. Originality/value – This paper is the first to identify and synthesize the separate studies that have been conducted on OM in sport to date in order to provide a multifaceted research agenda aimed at developing both theoretical and managerial contributions within this important yet under researched area.

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Section: Discussionmentioning

confidence: 99%

mentioning

confidence: 99%

Should we try out for the major leagues? A call for research in sport operations management

Kauppi

Moxham

Bamford

2013

International Journal of Operations &Amp; Production Management

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“…It is based on statistical and scientific methods for drastic reductions in the default rates defined by the client (Linderman et al, 2003;Dora & Gellynck, 2015). The Six Sigma methodology was created by Motorola in the 1980s to face the Japanese threat in the electronics industry (Banuelas et al, 2005).…”

Section: Six Sigma Methodologymentioning

confidence: 99%

Programa Seis Sigma Auto-organizado: modelo da situação atual e necessidades de mudanças

2017

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Resumo: A formação de redes colaborativas é uma importante forma das organizações estimularem a inovação, reduzirem custos e transferir conhecimentos. Uma forma particular de rede colaborativa, as redes auto-organizadas Palavras-chave: Rede auto-organizada; Seis Sigma; EKD; Modelagem organizacional.Abstract: The formation of collaborative networks is an important way for organizations to stimulate innovation, reduce costs and transfer knowledge. A particular form of collaborative network -the self-organizing network -has shown great capability to promote the learning of those involved, systematize knowledge and lead to innovation. The Six Sigma programs, adopted by several organizations, have as their main objective the reduction in process variability, thus resulting in lower costs and quality improvement. The literature on self-organizing networks has little on the formation of these types of networks and the literature on Six Sigma is focused on statistical methods. Therefor, the aim of this article is to verify the needs for change in a Six Sigma program that enables the development of a self-organizing network. The case studied was carried out with a large organization, manufacturer of capital goods, where the Six Sigma program modeling was performed. From the generated models, as a result, it was have identified a set of changes needed so that the Six Sigma program can create a self-organizing network.

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“…In the last two decades, it is observed that global companies have maximised business benefits and gained competitive advantage by implementing Six Sigma (Yang andHsieh, 2009, Su andChou, 2008,). Six Sigma has been defined as a systematic and organised method of improving process and development of new products and services that rely on statistical and scientific methods to reduce customer-defined defect rates to a very high level (Linderman et al, 2003). A Six Sigma process approaches 'zero defects', which means only 3.4 Defects Per Million Opportunities (DPMO) might occur.…”

Section: Introductionmentioning

confidence: 99%

Success of manufacturing industries – Role of Six Sigma

Venkatesh¹,

Sumangala

2018

MATEC Web Conf.

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Abstract. Six Sigma is a phenomenal quality management concepts which has helped many organizations to overcome quality crisis in the recent past. Six Sigma is observed as a very promising quality management tool for any organization to make its presence felt in the corporate world as it emphasizes on obtaining a fruitful solution to improve accuracy, reduce defect thereby reduce the cost and improve profits. The main objective of this investigation is to unearth the extent to which the companies have been benefitted due to Six Sigma implementation. This article presents the results based on the analysis of collective opinion of employees of various Indian manufacturing industries that have implemented Six Sigma. This research also examines interrelationship among various parameters defined in the research. The research revealed that industries are benefitted irrespective of their nature in terms of their growth, financial benefits, productivity and satisfaction of the customer. However, peoples' equity that deals with the benefits that employees obtain after Six Sigma implementation is not certain. The research also revealed the existence of strong interrelationship among various parameters used to measure the success of Six Sigma.

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Six Sigma: a goal‐theoretic perspective

Cited by 685 publications

References 38 publications

Should we try out for the major leagues? A call for research in sport operations management

Should we try out for the major leagues? A call for research in sport operations management

Programa Seis Sigma Auto-organizado: modelo da situação atual e necessidades de mudanças

Success of manufacturing industries – Role of Six Sigma

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