Smart City Transportation Services, Customer Satisfaction and Impact on the Quality of Life

Aleksić, Aleksandar; Ljepava, Nikolina; Ristic, Marija

doi:10.1007/978-3-030-01659-3_39

Cited by 9 publications

(4 citation statements)

References 13 publications

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“…In [13],The Internet of Things (IoT) has the potential to be applied in various domains, including homes and offices, to facilitate life activities by efficiently managing and transporting resources. In [14], the proposal meant that to regulate the quality of drinking water efficiently, one must understand the key factors that need to be monitored. By using history logging sensors, it can provide an effective way for monitoring these factors.…”

Section: Literature Reviewmentioning

confidence: 99%

Intelligent Water Quality and Level Detection System Using Hybrid Classifier

Sathananthavathi,

Shiva,

Sivasubash

2024

Wireless Pers Commun

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The use of a water storage system to store and distribute water is a widely adopted approach in numerous households.The issue of assessing the water quality in the tank prior to its distribution to households remains unresolved.The advanced method of monitoring and managing water resources is through the implementation of the intelligent system for detecting water quality and level. In this work, the system employs hybrid classifiers with a combination of three machine learning algorithms, to detect water quality parameters such as pH level, turbidity, total dissolved solids, also water level. It provides accurate and reliable information to water treatment facilities and environmental agencies for effective decision making, ensuring the availability of safe and clean water for the community.

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Section: Literature Reviewmentioning

confidence: 99%

Intelligent Water Quality and Level Detection System Using Hybrid Classifier

Sathananthavathi,

Shiva,

Sivasubash

2024

Wireless Pers Commun

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“…Thus, Satisfaction refers to the overall assessment of a product or service by the end-user after using the product or service. In order words, it means users' evaluation of their consumption of a service, product, or brand (Aleksic et al, 2017). When related to the public, it refers to the citizens' satisfaction with the products and services provided by the government.…”

Section: Public Satisfactionmentioning

confidence: 99%

“…Another issue of concern is how public satisfaction is influenced by e-service quality in the smart city setting. The study of Aleksic et al (2017) postulated that the service quality of smart government services affects their satisfaction. However, these limited studies are confined to Dubai, with none exploring the situation in Abu Dhabi.…”

Section: Introductionmentioning

confidence: 99%

Smart City Dimensions, E-Service Quality and Public Satisfaction in UAE: A Confirmatory Factor Analysisl

Alrashdi,

Lizam,

Usman

2022

Proceedings of the International Conference on Industrial Engineering and Operations Management

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Several governments worldwide, including the UAE, are faced with an increasing challenge of urbanisation in social spaces. Resorting to smart cities to resolve urbanisation, the UAE, and the Abu Dhabi Emirate has made significant strides in this regard. An integrative model for improved public satisfaction with the initiative is considered important. However, there is no empirical study that validate the measurement models for such integrative model. Accordingly, this paper conducted a confirmatory factor analysis for the measurement models of the smart city technology dimension, human dimension and institutional dimensions, e-service quality, public satisfaction, trust and policy domains which are the input of the integrative structural model. Particular reference is made to the eservice initiatives of 'TAMM' and Jobs Abu Dhabi. A quantitative research method was adopted, considering a sample of 384 users of the two selected smart service initiatives. The finding of the research suggest a good fit with the following indices;

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“…They explained in their research that the indicators in WGI are the development parameters of a country's development to study the increase or decrease of governance. The dimensions used are also percentile values from every five years, which are then extracted into six dimensions of governance (Aleksic et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

E-Government Development Index Impact on World Governance Indicator Index in Southeast Asian Countries

Sukarno

Nurmandi

2023

jcgpp

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The aims of this study is to find out how the E-Government Development Index (EGDI) affects the World Governance Index (WGI) in Southeast Asia. The choice of a Southeast Asian country is important because, in general, Southeast Asia is a developing country that needs improvement, especially in the area of government. Southeast Asian countries still have governance that hasn't worked well as a whole, and non-government actors still have the most power. The method used in the research is quantitative machine learning (Google Collab Research) analysis. Data processing is carried out in the form of extras from EGDI and WGI in Southeast Asian countries to find the influence of the two data sets. The results showed that the impact of EGDI on WGI was the greatest in the indicators of government effectiveness and regulatory quality, with a score above 0.53. The reason behind this is the increase in digital bureaucracy in all sectors of government; it also has an impact on good governance. Then, in the sector of corruption control, some countries have also adopted ICT, and some of them have succeeded in reducing corruption. Sectors that have adopted digital bureaucracies, such as education, environment, crisis management, and sustainable development. In the regulatory quality sector, institutional improvements are carried out to suppress corruption and improve the quality of democracy by involving non-governmental actors. The lowest indicator is voice and accountability, with a score below 0.49 (moderate). This is because there is still a lot of development in terms of governance and government institutions, which have not run optimally.

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Smart City Transportation Services, Customer Satisfaction and Impact on the Quality of Life

Cited by 9 publications

References 13 publications

Intelligent Water Quality and Level Detection System Using Hybrid Classifier

Intelligent Water Quality and Level Detection System Using Hybrid Classifier

Smart City Dimensions, E-Service Quality and Public Satisfaction in UAE: A Confirmatory Factor Analysisl

E-Government Development Index Impact on World Governance Indicator Index in Southeast Asian Countries

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