South Korean supervisees’ experience of and response to negative supervision events

Abstract

This study used a grounded theory approach to explore South Korean supervisees' negative supervisory experiences in order to better understand and improve the current status of supervision practice in Korea. Many findings were consistent with those of similar studies conducted in Western countries. These included instances of supervisors dismissing supervisees' thoughts and feelings, supervisees being reluctant to bring their concerns about such behavior to the supervisor, and supervisees experiencing such consequences as reduced motivation to participate in supervision and even personal distress. In addition, this study also highlighted the important role that culture can play. For example, the hierarchical nature of relationships in Confucian-influenced societies amplifies the issues of hierarchy that are inherent in supervision. The societal norms of indirect communication created challenges for supervisors and supervisees and the importance of saving face (chemyeon) sometimes added to supervisees' distress. The conceptual model that was developed on the basis of these interviews may help increase sensitivity to these issues and inform supervisor training.

Relational processes and the emergence of harmful supervision events: A narrative analysis of a single case

“…It appears that Shannon's ‘problem finding’ approach was experienced by Pam as relentless fault‐finding in the context of a weak and hostile supervisory alliance (Kearns & Daintry, ). Similar to Bang and Goodyear’s () observations, in addition to the confusion, the deterioration of Pam's mental state is characterised by the escalation of negative emotions, thought blocking and withdrawal.…”

“…Ellis et al () found that 36% of their sample ( N = 363) were currently receiving harmful supervision. Similar findings have been reported in other studies, where prevalence rates vary between 20% and 40% (Bang & Goodyear, ; Ellis, ; Ellis, Creaner, Hutman, & Timulak, ; Hendricks & Cartwright, ; Nelson & Friedlander, ; Ramos‐Sanchez et al, ). These prevalence rates are certainly a cause for concern and attention.…”

The Ruptured Supervisory Alliance and Its Repair: On Supervisor Apology as a Reparative Intervention

“…Ruptures can prove particularly problematic because they possess fester capacity (i.e., if left unaddressed, they can come to be viewed increasingly unfavorably and prove corrosive to the supervisor-supervisee alliance). Because supervision conflict and negative experiences can occur in any supervision relationship, the matter of alliance rupture appears crossculturally relevant (e.g., Bang & Goodyear, 2014;Son & Ellis, 2013;Tsui, O'Donoghue, & Ng, 2014;Wong, Wong, & Ishiyama, 2013).…”

“…Effort has been increasingly made within the past 20 years to more substantively incorporate attention to ruptures into supervisory understanding and practice (e.g., Burke, Goodyear, & Guzzard, 1998;Friedlander, 2015;Ladany, Friedlander, & Nelson, 2005). Based on research about conflict and negative experiences in supervision, agreement exists within the supervision community that (a) ruptures can be significant supervision events that have implications for supervision process and outcome; (b) because of their potential significance, such ruptures merit close attention and scrutiny during supervision; and (c) where problems of rupture arise, supervisors would do well to judiciously deal with those matters with dispatch (e.g., Bang & Goodyear, 2014;Burke et al, 1998;Ellis, Berger, Hanus, Swords, & Siembor, 2014;Grant, Schofield, & Crawford, 2012;Gray, Ladany, Walker, & Ancis, 2001;Nelson, Barnes, Evans, & Triggiano, 2008;Nelson & Friedlander, 2001;RamosSánchez et al, 2002;Son & Ellis, 2013).…”

Current trends in clinical supervision: Introduction to the special section

“…The influence of supervisors upon supervisees' experiences is also discussed in Bang and Goodyear's (2014) article, South Korean Supervisees' Experience of and Response to Negative Supervision Events. The authors present an engaging study of supervisees' experiences which serves to highlight the negative impact of inadequate and potentially harmful supervision .…”